Marantz NA7004 Network problems

[IainS]

Has anyone had problems with the NA7004 on a network.

Mine simply resets when it gets to displaying radio stations or music servers (my ping test shows it timing out at this stage and then obviously the dreaded reset), it even resets when i try to play from my USB stick. Interestingly the network link resets at the same time even though I would have thought this has nothing to do with the USB/iPod connection. I have a cambridge audio NP30 sitting alongside it and this works perfectly so I'm not sure what the problem is with the marantz - and this is the second model I have had with the same problem - SevenOaks were excellent in sending me a quick replacement. Marantz technical support could only suggest changing the cable, but I've tried several and besides this is NOT a cable problem.

I have tried static and DHCP, connecting it directly to my router, nothing works - the thing is after an initial problem the second one worked fine for a week and then away it goes again with this reset problem.

 

[Anonymous]

hi ian, interesting problem that, the same thing occurs with some networked denon receivers which are having the network pcb ,s replaced ,as denon & marantz are related & share identical parts during manufacture i would suspect they are still fitting faulty parts.

Mine lasted 12 months but luckily denon have a 2 year warranty.

 

[Anonymous]

I have had problems when playing from a USB thumbstick, where is starts to play music but loses it and goes back to ''initailize'' I thought this just to be a problem with the thumbstick itself, as it never happens when connect the iPod through the same USB connection.

 

[IainS]

🙂 Thanks for this - I had a reply from Marantz who suggested it was a router problem - as I use Devolo AV200s and a Linksys WAG160N I think it may be a combination of a variety of factors - however I do know all my other network devices including networked blu ray, Netgear DEE all work fine even when the NA7004 fails - so it must be a fussy device. At the moment it works OK.