Help: Sony BDP-S550

[admin_exported]

My replacement S550 arrived yesterday, plugged it in and set it up today and it still doesn't recognise the HDMI cable.

All i get is up to 5 seconds of the 'Home' Screen/Blu Ray logo and then nothing. I know this was an issue with some Sony players, but to get two bad ones?

I'm working on the fact its not the cable or projector since i wouldn't get any picture at all from them if it were also:

the s550 hdmi light does not come on.
The projector locks on to the signal even when its blank indicating something is coming through.
i can see something via the cable however breifly.

Does anyone have any other suggestions or am i stuck with having to return it again? I'm going to buy a different (cheap) hdmi cable tomorrow and give that a go.

Many thanks.

 

[Anonymous]

Help? Please?

I'm starting to think that if one doensn't have the very latest super dooper up to date kit then this will never work.

 

[professorhat]

When I switch on my S550, I get the Blu-Ray logo, then the screen goes blank, then the Blu-Ray player says Load on the display, then the Home screen appears and the Blu-Ray screen says Home. So something must be going wrong in between that initial screen and the loading of the Home XMB crossbar. Do you have ability to connect up to the TV with another method e.g. component or even composite / S-Video to see if the settings are correct or even try a reset of the player through the Setup menu?

ÿ

 

[Anonymous]

thanks for the reply; i can connect fine via component, but the settings never allow me ot select hdmi, its always grayed out.

i dont knwo how hdmi work, but would have thought it would just pump out a signal regardless, but apparently it needs to know that there's something on the other end?

 

[Anonymous]

Hi

I have an S350 and have found the HDMI socket is very easily disloged and then I get the amp saying no signal detected, then when i check its in ok it then is detected.

Can you connect via HDMI straight to the tv to try that ?

May be worth trying different cables also.

Bc.

 

[professorhat]

Any news on this? Did a new cable help?

 

[Anonymous]

Nothing's helped Prof,

tried hdcable from sony into projector, cheap argos 1080i/p cable (can't remember brand) from sony into projector as well as sony > cheap cable > onkyo 505 > hdcable > projector.

Sony customer service say's there are no issues with the player, yet this seems a common problem if you search the net.

I can tell the projector is getting a signal from the sony as after the home screen dissappears it searches again and finds the digital rgb (i think it calls it), but all i get is black screen. makes me think that it has to be the sony not outputting properly as the projector wouldn't just make up there being a signal coming in.

I'm going to buy a cheap hdmi dvd player tonight and try with that just to prove its not cables.

Really wish i had just stuck with dvds and not splashed out on bd discs or player.

 

[professorhat]

Have you got a TV with an HDMI input? Or a friend who has one? Worth taking the player and cables and try connecting it up to this - if it doesn't work on the TV you know something is definitely up with the player / cable. If it does work here, then there must be someÿincompatibilityÿwith the projector.

One other thing, the manual says if there is no picture to press the stop button for more than 10 seconds to reset the video output resolution to the lowest resolution - have you tried this?

ÿ

 

[Anonymous]

Yeah tried that. I'm taking the player and cables over to the g/f's parents as they have a sony thing with hdmi connectors (and if it doesnt worth with its own brand then it's deffinietly dodgy).

Have tried that stop thing a couple of times, no joy.

The thing is, if i have to send this one back i guess it'll be for a refund and not a replacement which means the only other option i can think of is the pannasonic 55 which is about £100 more! although on the plus side i think the multichannel outs on the sony distort a wee bit, so a different brand might be good.

 

[Anonymous]

Well the problem seems to be with the projector.

I bought a cheap dvd player from argos (cheapest i could get with hdmi), and made sure it was set on 1080i (as the h56 wont handle 1080p), it see's the signal, but not anything else so i get a blank rectangle where the picture should be.

Not sure why though as the manual says that it can handle sd up to and including 1080i. Will still check the sony and cable at my g/f's to make sure, but i think its safe to say its the projector.

Means that given the length of time in getting a new player sent out i can't return the hdcable i bought for a full refund (unless that fails when i test it). guess i'll just hang on to it till i get myself a flat screen tv and use it then, i mean it seems to be future proof.

Oh well.

edit: the problem could always be the hdmi to dvi adaptor, but that'll be impossibly to check with out buying another.

 

[professorhat]

Tricky one, the only thing I can think to suggest is taking the projector along to a friendly local dealer to see if he can try a few different options to find out where the issue lies?

Or contacting the manufacturer of the projector of course.

 

[Gerrardasnails]

fast eddie:Well the problem seems to be with the projector.

I bought a cheap dvd player from argos (cheapest i could get with hdmi), and made sure it was set on 1080i (as the h56 wont handle 1080p), it see's the signal, but not anything else so i get a blank rectangle where the picture should be.

Not sure why though as the manual says that it can handle sd up to and including 1080i. Will still check the sony and cable at my g/f's to make sure, but i think its safe to say its the projector.

Means that given the length of time in getting a new player sent out i can't return the hdcable i bought for a full refund (unless that fails when i test it). guess i'll just hang on to it till i get myself a flat screen tv and use it then, i mean it seems to be future proof.

Oh well.

edit: the problem could always be the hdmi to dvi adaptor, but that'll be impossibly to check with out buying another.

Have you tried either player at a lower resolution, starting from 720p? If you get any picture, you know that the hdmi/dvi apaptor is working

 

[Anonymous]

I've tried various resolutions starting from the lowest the s550 offers (after the stop button trick). Didn't bother with the dvd player.

all i get is:
s550 - 'Blu Ray' logo start up screen then blank screen
bush player - a blank black/grey screen which shows that something is getting through, but not showing up.

so given i get an image for a few seconds i can assume the cable and adaptors are working, but I don't understand how the player or projector can then throw a fit and either not output or not decode.

All explanations point (imo) at the player deciding not to output once its 'woken up' as it were.