Help: Philips 42PFL9664 television owners - hum coming from the television

[Juzzie Wuzzie]

I have jut gotten my television back from Richer Sounds via Philips via some Essex television repair contractor after it needed to be repaired for the second time within 12 months. I now notice a hum coming from the top left of the television when it is on. Could any owners of an identical television out there let me know whether I am being precious, or whether this is just normal? Appreciate your help in advance.

 

[Richer Sounds]

Hi,

I was sorry to read of the problems you're experiencing with your Philips television.

So that I can investigate this matter further, ensuring all is resolved to your satisfaction, please would you e-mail me with your sale and contact details?

Meanwhile, my apologies for the obvious inconvenience you've been put to, and I look forward to hearing from you soon.

Many thanks,

John Clayton
Operations Director
Richer Sounds

 

[Juzzie Wuzzie]

RS: very helpfully taken care of by your customer service department (by exchanging my problematic television, like for like). Excellent customer service by Richer Sounds - when the issue wasn't solved externally, they ensured the problem was solved.