JohnDuncan:the_lhc:
Ok I'm going to ask the "Five Star" question now, why is this website so ******* ****?
It's getting worse and it's not me, I haven't changed anything for weeks but for the last week or more it's been a nightmare, no page will load without several attempts, when they do start to load they never finish and again it's always www.google-analytics.com or stat.flashtalking.com, none of which adds anything useful to the user experience, I know it's all about the adverts but to be honest, that's your problem, not ours, we don't need the ads and we don't need the statistic collections, so until this stuff works properly, TAKE IT OUT!
Now you'll probably say "it's a firefox issue" but so what? Firefox is the second most popular browser out there, if there are page elements that don't work with it, remove them until you do get it working! Right now I'm seriously considering not coming here any more because it's such a painful experience and that would be a shame (well, for me, others might disagree...).
Incidentally, it's only on community. that I get this problem, www. is fine all the time.
Right.
Firstly, this site is not ******* ****.
I know, I just wanted to get a Five Star reference in... I like the site, however when it's not working, it's not very good!
Yes, the community site is slower than the main website, because it's the only part that needs direct access to the database - the main site is heavily cached - and sits on the same server as a number of other websites which also have high traffic. The solution to this is to put these forums on their own dedicated server, which is one of the things we're working on right now
Ah, so it isn't now? I'd assumed it was a different server to main site? Or do you mean putting it on a different server to the other magazine forums (If there are any)?
(and which is taking priority over fixing search, tbh),
I don't use search, so I'm not worried about that.
and which we hope to do in the new year. Until then, I'd ask you to bear with us.
Lastly, you say that you don't need the ads and you don't need the statistic collection. You do. Without either, there'd be no website at all, which to my mind would be more of a denigration of the user experience than the odd slow load
Well this is the point, it's not a "slow load", it's a no-load, when it's sitting there waiting for community.whathifi.com it will NEVER come back, that's why I have to keep cancelling and reloading. I pressed post at 11.34am on a meesage Saturday morning, went out for the day and came back over 6 hours later and the page was still sitting there with "waiting for community.whathifi.com". That's a little more than "slow"...