First the Yamaha WXC-50 giving up the ghost. Once back and 'repaired' the pre-amp section nearly exploded. That went, never to return.
A new day, new component, pennies saved and the Oppo HA-1 arrived, straight out of the box and unable to mute either pre-amp section when using headphones or mute all outputs. Sound via headphones not right, sadly bettered by a cheap mobile phone coupled with some B &O noise cancelling H3 ANC's... Obviously I had a runt.
I spoke directly with Oppo Tech Dept, what a joy! Helpful, full of interesting stories, pleasant as can be. So in this day and age where many perhaps assume good customer service is a thing of the past, what a lovely surprise! Must mention the gentleman by name, James Soanes, Oppo's Technical Officer, if you ever read this thank you.
New Oppo arriving Wednesday! ;-)
A new day, new component, pennies saved and the Oppo HA-1 arrived, straight out of the box and unable to mute either pre-amp section when using headphones or mute all outputs. Sound via headphones not right, sadly bettered by a cheap mobile phone coupled with some B &O noise cancelling H3 ANC's... Obviously I had a runt.
I spoke directly with Oppo Tech Dept, what a joy! Helpful, full of interesting stories, pleasant as can be. So in this day and age where many perhaps assume good customer service is a thing of the past, what a lovely surprise! Must mention the gentleman by name, James Soanes, Oppo's Technical Officer, if you ever read this thank you.
New Oppo arriving Wednesday! ;-)