Desperation time re purchased Rotel RA 04 SE amp

Magzy

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Mar 19, 2010
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This is my first post, since recently joining this forum, though I have spent hours reading past posts in the last few days. My dilemma is what to do about mt current amp situation. The story goes like this. Nearly three weeks ago I decided to get a new amp, cd player and speakers. After reading lots of reviews on the internet I went along to my local Superfi and asked for a demo of a matching pair of Marantz cd player and amp 6003's, with B&W 685 speakers, and also with a switch of amps to a Rotel RA 04SE with the rest of the set-up. It was a borderline decision but I decided on the Marantz amp with the cd 6003 and the B&W 685's. I had trouble adjusting to the amp, particularly to its bright sound in classical music. Orchestral strings were fine but operatic singers' voices were too bright, trebly and sharp, and wind instruments, both brass but particularly wood-wind like oboes, incredibly bright, with a lingering brightness too long after the notes had been played. And sometimes, in opera, sudden dramatic orchestral moments were like being attacked. The limited amount of pop music I played: Bruce Springsteen and Shakin' Stevens and the Shadows were fine, indeed good. Anyway I went along to hear another demo at Superfi, a reapeat of the original comparison. This time I favoured the Rotel Ra 04SE over the Marantz, so an exchange was agreed, and done that same day. This was two weeks on by now since the original purchase, and the manager had to be consulted re the exchange. But since getting the Rotel, now six days ago, I have become increasingly stressed by the sound in various areas of music. The amp is supposed to be softer then the Marantz but it is not! It is sharper and more trebly and opera singers sounded more trebly, sharper and indeed more distorted than on the Marantz. Orchestral strings are brighter, though wind instruments are not as bright as on the Marantz. But the really troubling blow happened tonight when I played a variety of pop music and some folk. Up until then I had simply thought that only classical music was going to be the crunch area. Not so! A 1993 Pete Seeger cd was extremely sharp in places. The pop music wasn't so bad but not at all as good as the Marantz: the Rotel sound being thinner, lighter, more diffuse and more trebly. So what am I to do? I don't know if Superfi will let me exchange back to the Marantz (as it was I was lucky enough to get away with the slightest of scratches on the Marantz when I took it back, which was barely noticeable but they noticed and were decidedly reluctant to allow the exchange for the Rotel - and in terms of what they have in stock in the same price range I don't know of any other alternative to the pm 6003. But I don't think I can live with the Rotel! I have had fantasies tonight of slinging it out of the window!

What I was looking for in the first place and still am is a soft and natural sound, which is especially important for me in classical music, which I listen to a lot, in most of its forms. But the same also applies to pop and folk. I remember when I got my first real hi-fi sound system 15 years ago my disillusionment then which actually put me off listening to music at home for a good few years. I had got by on bits and pieces of cheap second-hand or give-away pieces up until then, and the £800 I then forked out on my new system from Richer Sounds was a bit of a shock to my system with the diffuse, light, trebly, sharp sound - with not enough depth. Amazing detail compared to before, yes, but where was the smooth sound with sufficient depth I was looking for with which to listen to music I loved The fun went out of listening to music - though I suppose I learnt with time to get used to the sound, to some extent, that is. Oh I took stuff back and exchanged it for other items, and listened to various speakers and amps, but it didn't work. What I ended up with was a NAD 302 amp, Gale 4 floorstander speakers, a Sansui cd player and an incredibly harsh and sharp sounding Denon tuner. But now this old sound of mine seems so much better than what I have just upgraded to - though it was never quite right though. Some of you may be surprised by criticism of my old sound system, or indeed the Rotel, but there it is. But I do know by now that some of you do have a problem with trends going back to the 1980's with this modern penchant for a very detailed, harsh, shrill sound in particularly the so-called budget range - though I do wonder if more expensive systems might even compound the problem - particuarly with the enhanced detail and high frequency emphasis that might show up any inadequacies in the original recording - let alone a rather worn LP!

I have given my old Nad amp as a present to a close friend but she is prepared to swap with my new Rotel amp if I need to.

I am sorry to have opened my account on this Forum with such a long email, but if you have read it - any responses to the various above quandaries I find myself in about the Rotel, etc, would be most welcome.

Magzy
 
Personally, I think the whole system was a mistake. As you've found out, Marantz and Rotel aren't laid back, and neither are the B&W's. Did you explain your requirements to the salesperson? Did they ask your requirements?

I think you should have been looking more towards Monitor Audio's RX series speakers, and possibly some alternative electronics from the likes of NAD or Rega.

The Rotel amplifiers do take a bit of time to warm up, and once they do, they're quite different to when they're switched on from cold. I'd recommend turning it on about an hour before listening. It might be that the MA RX1's are all you eed to take the treble edge off the system. Worth a try.

One thing to think about though - is it that these components are bright sounding? Or is the CD format? Put a turntable on the end of your system and I bet the harshness disappears.....
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Well personally if I were you, I would look to sell the Rotel and instead purchase the NAD C326 new at richer sounds, or alternatively the NAD C352 on ebay. You should be able to do it without losing any money hopefully
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Hi Magzy

I also agree with hi fi newbie. A new amp such as the NAD C326BEE will (tonally) do the trick nicely and at the same time is imo a superior amp to the Marantz or the Rotel. You might also want to think about the cd player as well.

Btw, what cabling are you using?

Thanks

Rick @ Musicraft
 
This is a reply to all the responses that have come in so far to my cry of distress about my Rotel amp. Many thanks to you all! First, I think replacing the speakers is too much for me to do, and I can't exchange them, the original packaging has gone. As for the amp I am going to phone Superfi tomorrow - or what is now today - and ask if I can do yet another exchange on an amp, ie, the Rotel for a NAD C326BEE, which they actually do at a discounted price. If as I expect they politely tell me to get lost, then it will have to be Plan B! That is, demo and then hopefully buy the same amp from Richer Sounds at an even more discounted price - plus, unfortunately a phono pre-amp, since there is no phono socket on this model. (Any suggestions as to type or price range to go for?). And then sell the Rotel. Any ideas apart from Gumtree as to good places to try and do this. Not Ebay, I think - I haven't a clue how to use Ebay. Also any ideas as to a good price to ask for it, in its near-pristine condition and only a matter of days old. I paid £280 for it. RRP £300. And as for the CD player I might just possibly try for an exchange at Superfi - they do the NAD C545BEE (Is this a good idea). If not, then I think just the amp to change for the moment.

BTW, David, I did expain at Superfi exactly the sound I was looking for and even took in an opera and a symphony to demo on each occasion. I also explained this to other dealers I phoned up and discussed options with, and the B&W technical helpline. All recommended the Rotel, that is, both before and after I chose in the first place the Marantz amp. I feel confused now by all this feedback and advice I was given, often quite strongly - that is, before I joined this forum! Some people may say I'm being subjective when I make the following statement, in the form of a question: do these people know what true sound is? Is it a sign of the times! What has gone wrong with hi-fi sound production and so many people's attitiude to it - as I have learnt from this forum - since the 1970's? Or rather, on a deeper level of questioning: why?

Cheers,

Magzy
 
PS Anyone know how much if any of a step up the NAD C326BEE would be from my old NAD 302? The latter was never actually over-used to put it mildy, despite its age. And getting it back would be no problem, should it be a good idea. You see, I really am full of so many questions as a true hi-fi novice - though my sensitivity to sounds is not in doubt!

And as to an Arcam Cd player - the available model too expensive at Superfi, and at Richer Sounds.

Magzy
 
Magzy:BTW, David, I did expain at Superfi exactly the sound I was looking for and even took in an opera and a symphony to demo on each occasion. I also explained this to other dealers I phoned up and discussed options with, and the B&W technical helpline. All recommended the Rotel, that is, both before and after I chose in the first place the Marantz amp. I feel confused now by all this feedback and advice I was given, often quite strongly - that is, before I joined this forum!

If someone asked me which amp I'd recommend under £400, I'd so have no hesitation in recommending the Rotel. Except to those who want a smooth, laid back sound.

Some people may say I'm being subjective when I make the following statement, in the form of a question: do these people know what true sound is? Is it a sign of the times! What has gone wrong with hi-fi sound production and so many people's attitiude to it - as I have learnt from this forum - since the 1970's? Or rather, on a deeper level of questioning: why?

The problem with sound is that it is subjective. One ampli may seem smooth to one person, but be quite bright to someone else. So it is hard to say "this is what you need" sometimes, you can only really give guidelines at best.

In answer to your last bit, things changed when CD was invented. Yes, it sounded nice and clear initially, but once that novelty wore off, you were left with harsh sounding CD's that really didn't resemble their vinyl counterparts at all. Just listen to any 70's rock on CD - most of it is awful (sound quality-wise). From that point, music has never been the same. Before that, we were listening to musical, organic, three dimensional snding systems with a bit of snap, crackle and pop
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keep the amp and cdp and return the speakers (or sell them on ebay).... get an old pair of B&W DM2 speakers (3 way transmission design) .... you should get a pair for under £200

this pair may sell for cheaper

add some van den hul speaker cable and a decent interconnect

it may solve all your probs
 
i used to have a NAD 302 which eventually lost its life in one channel - i moved to a 320 BEE which was better for sure maybe due to its extra power

since then i have moved to Arcam which is much better still first the Diva A70 and now the FMJ A32 - smooth, quality sounding and a great listen

so is the 320 BEE or now the 326 BEE better than the 302 i would say yes but will have the same approach to presentation - match it with an Arcam CD73T player off ebay and you will have a very nice set up for sure

moving away from NAD is not easy - i tried Marantz, Rotel, Cambridge Audio and Roksan and all sounded clear but over bright and sharp and i never took to them.

if you liked your old NAD than i would take the 326 BEE in exchange - if not allowed i would learn the ways of ebay and sell the Rotel and buy NAD C352 - add in the Arcam CD player and relax !
 
Magzy:

PS Anyone know how much if any of a step up the NAD C326BEE would be from my old NAD 302? The latter was never actually over-used to put it mildy, despite its age. And getting it back would be no problem, should it be a good idea. You see, I really am full of so many questions as a true hi-fi novice - though my sensitivity to sounds is not in doubt!

And as to an Arcam Cd player - the available model too expensive at Superfi, and at Richer Sounds.

Magzy

I spoke to someone from Superfi before Xmas about the Creek Evo and he was pretty curt with me.

Try these people. They usually have quality stuff at sharp prices (ex-dem). www.audio-t.co.uk

If you see an item you like but it's located the otherside of the country they'll ship it internally for you.
 
its a tough one, i really like your speakers i was close to getting them . I would keep them and try and match some cable and interconnets to help soften the sound up. Then i would make do with what you have got and save for a either a new amp or a new cd player and use the one you change to start a 2nd system. Selling you would lose to much money imo. I have to say that i love my marantz cd player and i found the rotel -04 was class with Monitor Audio br2,br5,rs1's when i demo'd them and found the B&W 685 and 686's not to my taste (a bit to much bass/bottom end for me). I have heard that with arcam and B&W sound great.
 
smuggs:I would keep them and try and match some cable and interconnects to help soften the sound up.

Magzy - my Cobra 3 i/c seems to take the edge off the upper treble although I recently also switched from copper speaker cable to achieve a bit more detail so maybe, working in reverse, copper could help you out? Critically, it all depends on what cables you have now as to how you would perceive the effect of any change. I strongly suspect Smuggs is right in that cables would only be a temporary stop-gap, however, and potentially a moderately expensive one given that you can't expect to do more than modify the sound a bit (from my own limited experience the fundamentals don't completely change, although others on here will be able to much better comment on that). For a more permanent solution, what about flogging the amp on ebay and getting a 2nd hand Arcam for similar price? Then match your cables to the Arcam?
 
Well components are going to make a much bigger difference to what is heard in the treble, than any kind of cable so I think this is the area to concentrate on.

i think if you sold it on ebay, you could get 200.00 or perhaps a little more and as for not knowing how to use it, there is a useful help section on the site, read it carefully starting from here
http://pages.ebay.co.uk/help/sell/selling-basics.html
 
dim_span:I still say that the speakers need to be changedI think on the whole, having considered the matter judiciously and impartially for a while, that the poster I have quoted, has expressed himself well. Furthemore, if I have understood his sentiments correctly, I must add that, for want of evidence to the contrary and without wishing to enter into the realms of controversy nor wishing to belittle those who have a contrary opinion, my belief is that he has argued his case well if pithily and I am of accord.

However, it has to be said that my response should in no way should be taken as definitive.
 
Grottyash:

dim_span:I still say that the speakers need to be changedI think on the whole, having considered the matter judiciously and impartially for a while, that the poster I have quoted, has expressed himself well. Furthemore, if I have understood his sentiments correctly, I must add that, for want of evidence to the contrary and without wishing to enter into the realms of controversy nor wishing to belittle those who have a contrary opinion, my belief is that he has argued his case well if pithily and I am of accord.

However, it has to be said that my response should in no way should be taken as definitive.

big words ... I don't really understand what you are saying, (but you sound intelligent) ... so now I also agree with you
 
The best thing to do would be to listen to the Rotel with other speakers, that would resolve definitely where the problem lies.
 
I've had the Rotel RA-04 for two years and it works perfectly with Monitor Audio BR2 and Dali Lektor 1/Dali Lektor 2 speakers. The RA-04 is a very energetic amp and you need to tame the sound a little with the right speakers.
 
You need to take your time with this. Rushing into the NAD C326BEE, very good though it is, would be a mistake in my opinion. You need to spend some time trying different combinations. Book a demo, take your kit with you and take the time to see how changing different parts of the system affects the performance.
 
op, if your looking for a soft and smooth sound the b&w's will have to go i fear, i almost always find all of their products to hard in the treble.
 
Thanks once again for all the replies I am getting on this thread. I have just read through the latest batch and I really do appreciate all your help. The opinions of course are often different. But having phoned up Superfi this morning and found to my surprise that I could bring in the Rotel for an exchange, and the Marantz cd 6003, I decided to take it from there, and I was able to book a demo for the afternoon. I actually spent two and a half hours there till past closing time listening to a variety of cd's and comparing different sounds. But I was limited by the fact that they would accept only the Rotel for an exchange, and it was a borderline decision at that due to a small tear (on originally opening the box) in the packaging. The Marantz they would not exchange because of, yes, a small scratch, which neither myself nor my partner had noticed despite thorough scrutiny. So for now it really was a case of taking away (no refunds, remember) an alternative to the Rotel which I just had to be rid of. And on the speaker question, often raised by some of you, the Rotel didn't sound good to anything with either of my recently bought two headphones either - a Sennheiser HD 595 and a Sony MDR-XB300.

The catch was that there wasn't much in the price range of the Rotel to exchange for. My aim, however, was to go away with the NAD C326BEE. But I didn't like the sound at all (connected to B&W 685's), thin and trebly, worse than the Marantz PM6003. Resignedly I felt that I would end up taking home my original choice: the Marantz, much the lesser of two 'evils'. Along the way I was encouraged to try some more expensive items too: a Pioneer av amp at £500, which I didn't like at all - thin and too trebly, a Creek evolution 2 at £600, which I squirmed to as I listened: the wind instruments in a symphony sounded so shrill and tinny, again, worse than the Marantz (and the Pioneer for that matter), and as I said to the guy attending to me, the harmonica on a Shakin' Stevens' track didn't sound at all like a harmonica, the sound was so distorted and shrill. He just looked at me in amusement, as if I didn't know what I was talking about. "I play the harmonica myself," I added. I wouldn't have been able to pay those sort of prices anyway.

Closing time was approaching when I said, "I don't think there are any other options, are there?" We looked around the showroom and he casually pointed to a Yamaha A-S700. I was under the impression it was in my stated price range. But Yamaha? I wasn't too keen. As an amateur guitarist/folk-singer I've always preferred a Gibson or Martin-like sound than a Yamaha. Could hi-fi be any different? I tried the amp. There wasn't really enough time but I felt under pressure to take home something with me as the exchange item. The amp had its points: less trebly than all the others, and more gentle, a more bassy sound, maybe a bit too much so - but then there was the important bonus of a really good and involved tone control set-up - unlike the other amps I have tried where the treble and bass controls might almost just as well be ornaments for all the changes in tone they do not produce. But then there was the news of the price - £420, including a small discount off the shelf price.. But I went for it. So far I like it, having tried several different things on it all evening back home. I have looked up reviews and seen it described as not very lively, not at all dynamic. It is quite dynamic enough for me! With the headphones too, just as much as with the B&W 685 speakers.

Well, let's just see how I get on with it in the coming days. It is by no means the ideal - or anything like it - amp I was looking for, but the best of a bad bunch. So far it is not bad at all. Matthewpiano made a very pertinent point about this amp in a What hi-fi review I came across tonight on the internet: it controls dynamic swings much better than does the Marantz PM6003. This was a key problem for me with the Marantz: those sudden, though often brief moments of 'attack.' Incidentally the bassiness of the A-S700 shows up just as much on my headphones, re the speaker question, as well as it sounding so much better and smoother on them than with the Rotel in particular, as well as the Marantz.

But I must stop!

Cheers all,

Magzy
 
The Yamaha is a fine amp and certainly better than the Marantz, NAD, or Rotel. I think it is certainly the best compromise you are going to find at this price point, and that is the key. Compromise is a given with hi-fi, particularly with entry-level kit, and I feel that the best compromise is equipment which doesn't really shout about its inadequacies.

The big problem for anyone who listens to classical music and jazz is that the music is very demanding of the equipment in all sorts of ways. Instrumental tonality is so important, as is soundstaging and the ability to maintain control at the dynamic extremes. There is nothing worse than listening to a fine orchestral recording and getting shrill treble or overblown bass due to an uneveness in kit.

The Yamaha perhaps isn't as exciting as some of the other amps in its class but I'd have to say it gets more right than most. Where the Marantz gets muddled and confused with large-scale textures the Yamaha keeps everything under control. Where the NAD can seem to double-up the bass, the Yamaha keeps it tight but full.

Ultimately, I'd be looking to change the speakers. The 685s are good but you might find it well worth trying the MA RX series or some Focals.
 
Okay, a but late to this party, but I think this is a classic case of taking a bunch of well reviewed stuff and throwing it together without looking at the inherent sonic qualities of each bit. Pardon the technical terminology there, but "bit" will do as good as anything I think!

Nice move re: the Yamaha - their AS700, 1000 and 2000 amps look to be worth the money. I have heard that there is a nice neutrality/transparency to the 700 and allied to a good fat power supply (90wpc) then this is no bad thing in the end.

How it partners with the B&W 685 is for you to decide, but it might be that the supposed steeliness/brightness of the speaker doesn't sit too easily with the neutrality of the amp. Then it's down to either having a source with a good bottom end, or if that too is towawrds the brighter end of things, then moving to a speaker which has a tad more character. Apologies for yet another nameplug for these guys, but Q Acoustics 1050i would be a good example - although it might be the floorstander option isn't the way for you to go is space is an issue.

I'm really thinking that you need to have the balance in the sound that'll stop you thinking about the shortcomings of the system you're listening to and get back to hearing some music again. The Q's were just to illustrate my point, but they'd do that well in any case given their character, but any speaker with a similar character will do that.

See how you get on though and give it a couple of weeks. If you do opt to change anything again, then change the speakers - the amp will most likely not be the problem.
 
Hi, i am glad to hear that you are more happy with the Yamaha, my friend has one and it sounds brilliant.

I dont no if this is against the forum rules or not, i have a pair of quad 12L v2 speakers if you are intressed in a swap or part exchange. The quads worth £500 brand new but i paid £200 second hand. I have read in alot of reviews that they sound great with classical and jazz music.

I dont listen to classical but accoustic rock and folk sound fantastic. If you are any where near Stoke-On-Trent you are welcome to come around and have a listen, and see what you think.

If your intressted you can contact me at REMOOVED
 

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