Took delivery on Monday along with Panasonic BDT100. Immediately realised I could see the 50hz problems with motion blur/ghosting. I had never experienced this with my Panasonic 50PX600 which the VT20 was replacing. Also additional problem which I think is referred to as posterization where faces would explode into an orange/red mess.
Thought I'd give it a few days to see if it was something which would settle down but, no change after 6 days on near full use. Started contemplating putting the VT20 in my spare room setup which is used primarily for BD/HD DVD/PS3 use. So I tried my Avatar BD & others only to find that there was the same motion blur. Tried the same films on my 42G20 without any problems.
So today I rang Comet to see if I could get a replacement as, I've read some people saying their sets don't have problems with motion blur. Didn't get off to a good start when Customer Services man was adamant that motion blur wasn't a fault and that all plasmas suffer with motion blur. Apparently, sitting at the other end of a telephone, it's possible to tell whether a TV has a fault or not. To cut a long story short it went from bad to worse. Eventually, got so exasperated decided wasn't worth the bother trying to get a replacement and advised I wanted to return TV and get a refund. Mr Customer Services man said I had to return TV to a store, even though I'd bought online. Yeah right, I'll just lug a 50" TV and BD player down to my local store. Was then told I had to speak to Head Office to arrange return. Was put on hold for over 10 minutes. At this stage, could just picture Mr Customer Services Man putting his feet up, laughing. Then got cut off. Following a second call and going through the same process again, finally told Comet will ring back in 24 to 48 hours to arrange collection and will then refund.
After receiving the TV and having read up on these 50hz issues, I have to say I'm as disappointed with Panasonic. I've been a big fan of Panasonic plasmas in the past. In 2006 I bought a 42PX60 and 50PX600. Upgraded my 42PX60 last year for a 42G10 only then to read about rising black levels. Luckily, I managed to sell it for only £70 less than the cost of my 42G20. Had decided it was time to finally replace my 50PX600 for a full HD set and get 3D into the bargain. Beginning to wish I still had my 50PX600 which had provided excellent, fault free PQ for 4 years. Would add that I also have 3 Panasonic BD players, a 26LXD70 LCD in my daughter's room and a 42X10 which I bought for my mother. Could be a long time before I buy from Comet/Panasonic again.
Thought I'd give it a few days to see if it was something which would settle down but, no change after 6 days on near full use. Started contemplating putting the VT20 in my spare room setup which is used primarily for BD/HD DVD/PS3 use. So I tried my Avatar BD & others only to find that there was the same motion blur. Tried the same films on my 42G20 without any problems.
So today I rang Comet to see if I could get a replacement as, I've read some people saying their sets don't have problems with motion blur. Didn't get off to a good start when Customer Services man was adamant that motion blur wasn't a fault and that all plasmas suffer with motion blur. Apparently, sitting at the other end of a telephone, it's possible to tell whether a TV has a fault or not. To cut a long story short it went from bad to worse. Eventually, got so exasperated decided wasn't worth the bother trying to get a replacement and advised I wanted to return TV and get a refund. Mr Customer Services man said I had to return TV to a store, even though I'd bought online. Yeah right, I'll just lug a 50" TV and BD player down to my local store. Was then told I had to speak to Head Office to arrange return. Was put on hold for over 10 minutes. At this stage, could just picture Mr Customer Services Man putting his feet up, laughing. Then got cut off. Following a second call and going through the same process again, finally told Comet will ring back in 24 to 48 hours to arrange collection and will then refund.
After receiving the TV and having read up on these 50hz issues, I have to say I'm as disappointed with Panasonic. I've been a big fan of Panasonic plasmas in the past. In 2006 I bought a 42PX60 and 50PX600. Upgraded my 42PX60 last year for a 42G10 only then to read about rising black levels. Luckily, I managed to sell it for only £70 less than the cost of my 42G20. Had decided it was time to finally replace my 50PX600 for a full HD set and get 3D into the bargain. Beginning to wish I still had my 50PX600 which had provided excellent, fault free PQ for 4 years. Would add that I also have 3 Panasonic BD players, a 26LXD70 LCD in my daughter's room and a 42X10 which I bought for my mother. Could be a long time before I buy from Comet/Panasonic again.
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