I ordered the Sony WF-1000XM3 earphones, partly because off reviews like this, partly becoame I have their over ear headpones and they give a great sound.
I was very happy with the sound on the earphones, but they have gone back. Why? Mainly because I found the touch control unusable. Repeatedly, I got the two-tap-skip-a-track result when I tapped once to pause/restart. Sometimes, I got the normal beep, but nothing else happened at all, unitl I stopped them and rerstarted. Moreover, while I really liked the feature that pauses playback when an earphone is removed, I found that sopmetimes it worked, but quite often it didn't. So I would end up with no way either to pause or to undo a false skip-forward, exept by getting the phone out.
I tried them with three different devices, a Redmi Not 8T phone, and iPad and a Samsung Tab A6 tablet. Problams with all, so it was tthe phones, not the devices.
I really tried to overcome this, because the sound and noise cancellation itself was great. I tried varing the force of my taps, tapping with different parts fingertips or flat of the finger/ I have never had any problem using multi-tap touch controls on any other device. I systematically experimented to see if I could make them work consistently. The performance seemed to vary while I was counting outcomes. Sometimes I got only one rogue skip in ten taps. At others, any tap, however light or careful, skipped tracks, or less frequently, did nothing burt cause a beep.
And I returned the phones and got a second pair through my supplier, in case I had a faulty pair. No good - the touch controls were still too unreliable to use.
This gives me no satisfaction. I really wanted these phones. The saound and noise cancellation impressed me. But they were just unusable in practice. What a shame.
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