best way to sell my rega brio3?
- Thread starter gooner26
- Start date
matengawhat
Well-known member
you will still get best price from ebay - shops don't really want your kit unless they can buy it off you really cheap as they still have to make their money and pay VAT on sales
gooner26:so basically ebay is the best option for selling your gear?
Well I am an Ebay fan and if it is done really well then there is no reason why it should irk you in any way...... there are adequate protections in place for you and the buyer.......
Through Ebay you will definitely realise a higher price and seeing as the buyer pays for postage and packaging there is no need to pack cheaply.... i.e. pack it properly and it will not be damaged.... sent it via a traceable postage service and you will be able to prove receipt... etc.... although the great thing about Ebay is that you are in control of how you sell.... so alternatively just offer pick up only.
I sell a lot on Ebay and will willing try to help you if there is some aspect of it that you cannot get to grips with...........
Having said that though.... if you are unwilling to go down the Ebay route you do have other options.... but the chances are that you will not make that premium (Ebay has to obey market forces so if it is a desirable product, like you have, then people will bid it up to what they are willing to pay for it and that can be quite impressive).
One option would be a website called Gumtree..... which is basically an old fashioned classifieds but on-line....you tell it what area you are in and it takes you to that section, there you advertise for free and you would have an asking price...... there is also a site called 'Craigslist' but that is an american import and Gumtree have the edge.
Another option would be a secondhand dealer..... again you take a drop in money with that one, but you free yourself from hassle. I am in London and am a firm lover of a shop called Audiogold (mods... I am recommending them, rather than I am linked to them). They have a website......... if you are anywhere else then your nearest metropolitan area would have an equivalent.....
Final option is to trade it in at a dealer...... Linetone Audio do a lot of this stuff, you get money off a new bit of kit..... this probably values your item at the lowest value but you get a new toy..... so you know..... swings and roundabouts.....
I think that you do Ebay a disservice by discounting them..... but you are, by no means, shoe horned in to having to use them.
Well I am an Ebay fan and if it is done really well then there is no reason why it should irk you in any way...... there are adequate protections in place for you and the buyer.......
Through Ebay you will definitely realise a higher price and seeing as the buyer pays for postage and packaging there is no need to pack cheaply.... i.e. pack it properly and it will not be damaged.... sent it via a traceable postage service and you will be able to prove receipt... etc.... although the great thing about Ebay is that you are in control of how you sell.... so alternatively just offer pick up only.
I sell a lot on Ebay and will willing try to help you if there is some aspect of it that you cannot get to grips with...........
Having said that though.... if you are unwilling to go down the Ebay route you do have other options.... but the chances are that you will not make that premium (Ebay has to obey market forces so if it is a desirable product, like you have, then people will bid it up to what they are willing to pay for it and that can be quite impressive).
One option would be a website called Gumtree..... which is basically an old fashioned classifieds but on-line....you tell it what area you are in and it takes you to that section, there you advertise for free and you would have an asking price...... there is also a site called 'Craigslist' but that is an american import and Gumtree have the edge.
Another option would be a secondhand dealer..... again you take a drop in money with that one, but you free yourself from hassle. I am in London and am a firm lover of a shop called Audiogold (mods... I am recommending them, rather than I am linked to them). They have a website......... if you are anywhere else then your nearest metropolitan area would have an equivalent.....
Final option is to trade it in at a dealer...... Linetone Audio do a lot of this stuff, you get money off a new bit of kit..... this probably values your item at the lowest value but you get a new toy..... so you know..... swings and roundabouts.....
I think that you do Ebay a disservice by discounting them..... but you are, by no means, shoe horned in to having to use them.
Depends if you want to pay a listing fee, commission and payment-handling charges to ebay and paypal? in return you expose your kit to a huge market, ie nationwide. if yes it is the best imo. However you also have hassle of shipping and risk of an awkward buyer / paypal disputes negative feedback and all sorts.
For me eaby is a last resort, I have sold hifi kit for good money on local "free to place basic add" websites, cash on collection and no hassle. Imo that's the best way to sell your kit.
For me eaby is a last resort, I have sold hifi kit for good money on local "free to place basic add" websites, cash on collection and no hassle. Imo that's the best way to sell your kit.
theface:
Depends if you want to pay a listing fee, commission and payment-handling charges to ebay and paypal? in return you expose your kit to a huge market, ie nationwide. if yes it is the best imo. However you also have hassle of shipping and risk of an awkward buyer / paypal disputes negative feedback and all sorts.
For me eaby is a last resort, I have sold hifi kit for good money on local "free to place basic add" websites, cash on collection and no hassle. Imo that's the best way to sell your kit.
I am not disputing you in the sense that it is horses for courses and each to his own..... but in reply to your points, which are the two most common disputes levelled at Ebay, I would say........
1. The increase in the amount that you get for your equipment (by exposing it to that national and, if you want, international market.... and I tell you people from Europe are buying my stuff a lot at the moment and it is pushing the price I get RIGHT up) more than covers the costs and fees........
2. If you are a seller and you take necessary precautions to safe-guard you and the item that you are selling and sending then there should be no problem...... I personally have never had a problem.... so although the 'potential' is there you eliminate that by honest listing, good photography, not profiteering on postage, good comms, good packaging and using safe guards (like track and trace postage).......
Like I said I am not playing devils advocate merely adding to your points.....
Depends if you want to pay a listing fee, commission and payment-handling charges to ebay and paypal? in return you expose your kit to a huge market, ie nationwide. if yes it is the best imo. However you also have hassle of shipping and risk of an awkward buyer / paypal disputes negative feedback and all sorts.
For me eaby is a last resort, I have sold hifi kit for good money on local "free to place basic add" websites, cash on collection and no hassle. Imo that's the best way to sell your kit.
I am not disputing you in the sense that it is horses for courses and each to his own..... but in reply to your points, which are the two most common disputes levelled at Ebay, I would say........
1. The increase in the amount that you get for your equipment (by exposing it to that national and, if you want, international market.... and I tell you people from Europe are buying my stuff a lot at the moment and it is pushing the price I get RIGHT up) more than covers the costs and fees........
2. If you are a seller and you take necessary precautions to safe-guard you and the item that you are selling and sending then there should be no problem...... I personally have never had a problem.... so although the 'potential' is there you eliminate that by honest listing, good photography, not profiteering on postage, good comms, good packaging and using safe guards (like track and trace postage).......
Like I said I am not playing devils advocate merely adding to your points.....
thanks very much for your great advice. to be honest i am looking to do this the best hassle-free way possible. ideally i'm looking to trade my rega in for the roksan kandy k2 amp. i may give linetone audio a try.
gooner26:thing is i'm in central london! so linetone are out of my way
Well Bartletts (Holloway Rd) will probably do the same as Linetone (who you could post to, if you have the original packaging then it should not be too problematic) and Audiogold are at Crouch End (they may have a Roksan but this is more for the cash upfront option)........ in London you have a plethora of options and shops......... have a look in the back of a What Hi-Fi and any of those London based dealers there will probably trade in your Brio.....
Well Bartletts (Holloway Rd) will probably do the same as Linetone (who you could post to, if you have the original packaging then it should not be too problematic) and Audiogold are at Crouch End (they may have a Roksan but this is more for the cash upfront option)........ in London you have a plethora of options and shops......... have a look in the back of a What Hi-Fi and any of those London based dealers there will probably trade in your Brio.....
just phoned audiogold at crouch end and the guy was very helpful but said they'd prob only offer £100 max on the brio3. he did say that most people (the shrewd ones) are buying second hand!
gooner26:just phoned audiogold at crouch end and the guy was very helpful but said they'd prob only offer £100 max on the brio3. he did say that most people (the shrewd ones) are buying second hand!
Yeah that was probably Ben and he is a dude........ I do agree with him. At the end of the day I do not want people to stop buying new equipment as that would ruin the industry, but my personal circumstances are such that I have never owned a new bit of kit (beyond an A5 which I moved on quickly)..... once you get up to audiophile equipment it is usually really well built and lasts 20+ years.... it also appears to me that the secondhand hi-fi market is much like the secondhand car market..... once a car is driven off the forecourt it value drops 40% (well in the first year it does) and I think that that is much like hi-fi gear.... right now you can pick up 12 month old equipment that is still in warranty (and that is a warranty that is transferrable) 50-60% below what the present owners paid for it.
Yeah that was probably Ben and he is a dude........ I do agree with him. At the end of the day I do not want people to stop buying new equipment as that would ruin the industry, but my personal circumstances are such that I have never owned a new bit of kit (beyond an A5 which I moved on quickly)..... once you get up to audiophile equipment it is usually really well built and lasts 20+ years.... it also appears to me that the secondhand hi-fi market is much like the secondhand car market..... once a car is driven off the forecourt it value drops 40% (well in the first year it does) and I think that that is much like hi-fi gear.... right now you can pick up 12 month old equipment that is still in warranty (and that is a warranty that is transferrable) 50-60% below what the present owners paid for it.
is it possible to trade in my amp at places like sevenoaks or do i need to go to specialistt second hand dealers like audiogold? i phoned oranges and lemons earlier and the guy said they dont trade-in!
gooner26:is it possible to trade in my amp at places like sevenoaks or do i need to go to specialistt second hand dealers like audiogold? i phoned oranges and lemons earlier and the guy said they dont trade-in!
Well you can only ask.... what did Bartletts say? There is also Grahams, in Islington.... and then that fella.....erm..... will have to look him out, quite flamboyant, started in his living room... personality based.... pink website.....aaaaaah Billy Vee (Lewisham).
A good shortcut here is if you go to the Arcam website..... click on find a dealer and then click on London on the map then all the cream of the crop of London hi-fi comes up (some shops over in the west as well), the independents are more likely to trade in.
Well you can only ask.... what did Bartletts say? There is also Grahams, in Islington.... and then that fella.....erm..... will have to look him out, quite flamboyant, started in his living room... personality based.... pink website.....aaaaaah Billy Vee (Lewisham).
A good shortcut here is if you go to the Arcam website..... click on find a dealer and then click on London on the map then all the cream of the crop of London hi-fi comes up (some shops over in the west as well), the independents are more likely to trade in.
thanks for the advice mate, much appreciated. ive gone from having a meridian f80 then i traded that in for the system i have now! maybe i'll never find the right set-up for myself or maybe my taste lies in hi-end electronics LOL
bloatedgut:theface:
Depends if you want to pay a listing fee, commission and payment-handling charges to ebay and paypal? in return you expose your kit to a huge market, ie nationwide. if yes it is the best imo. However you also have hassle of shipping and risk of an awkward buyer / paypal disputes negative feedback and all sorts.
For me eaby is a last resort, I have sold hifi kit for good money on local "free to place basic add" websites, cash on collection and no hassle. Imo that's the best way to sell your kit.
I am not disputing you in the sense that it is horses for courses and each to his own..... but in reply to your points, which are the two most common disputes levelled at Ebay, I would say........
1. The increase in the amount that you get for your equipment (by exposing it to that national and, if you want, international market.... and I tell you people from Europe are buying my stuff a lot at the moment and it is pushing the price I get RIGHT up) more than covers the costs and fees........
2. If you are a seller and you take necessary precautions to safe-guard you and the item that you are selling and sending then there should be no problem...... I personally have never had a problem.... so although the 'potential' is there you eliminate that by honest listing, good photography, not profiteering on postage, good comms, good packaging and using safe guards (like track and trace postage).......
Like I said I am not playing devils advocate merely adding to your points.....
Your post is sound apart from the bold / underlined text, I don't want to start throwing mud around.. However, if a buyer decides to report item not as described, faulty / damaged and opens a dispute, regardless of how well you pack, accurately list, paypal will 99% of the time side with the buyer, and they can take the money out of your paypal account to refund the buyer.
Your left claiming for the loss from the carrier which can take upto 40 days before an item is classed as lost and you can get your money back eventually. Yes unlikely, but a real possibility, which you can not eliminate.
Face to face cash sales via private classifieds imo is best method, I am personally prepared to accept less (within reason) for an easy sale.
as you say very much each to his own.
Depends if you want to pay a listing fee, commission and payment-handling charges to ebay and paypal? in return you expose your kit to a huge market, ie nationwide. if yes it is the best imo. However you also have hassle of shipping and risk of an awkward buyer / paypal disputes negative feedback and all sorts.
For me eaby is a last resort, I have sold hifi kit for good money on local "free to place basic add" websites, cash on collection and no hassle. Imo that's the best way to sell your kit.
I am not disputing you in the sense that it is horses for courses and each to his own..... but in reply to your points, which are the two most common disputes levelled at Ebay, I would say........
1. The increase in the amount that you get for your equipment (by exposing it to that national and, if you want, international market.... and I tell you people from Europe are buying my stuff a lot at the moment and it is pushing the price I get RIGHT up) more than covers the costs and fees........
2. If you are a seller and you take necessary precautions to safe-guard you and the item that you are selling and sending then there should be no problem...... I personally have never had a problem.... so although the 'potential' is there you eliminate that by honest listing, good photography, not profiteering on postage, good comms, good packaging and using safe guards (like track and trace postage).......
Like I said I am not playing devils advocate merely adding to your points.....
Your post is sound apart from the bold / underlined text, I don't want to start throwing mud around.. However, if a buyer decides to report item not as described, faulty / damaged and opens a dispute, regardless of how well you pack, accurately list, paypal will 99% of the time side with the buyer, and they can take the money out of your paypal account to refund the buyer.
Your left claiming for the loss from the carrier which can take upto 40 days before an item is classed as lost and you can get your money back eventually. Yes unlikely, but a real possibility, which you can not eliminate.
Face to face cash sales via private classifieds imo is best method, I am personally prepared to accept less (within reason) for an easy sale.
as you say very much each to his own.
theface:bloatedgut:theface:
Depends if you want to pay a listing fee, commission and payment-handling charges to ebay and paypal? in return you expose your kit to a huge market, ie nationwide. if yes it is the best imo. However you also have hassle of shipping and risk of an awkward buyer / paypal disputes negative feedback and all sorts.
For me eaby is a last resort, I have sold hifi kit for good money on local "free to place basic add" websites, cash on collection and no hassle. Imo that's the best way to sell your kit.
I am not disputing you in the sense that it is horses for courses and each to his own..... but in reply to your points, which are the two most common disputes levelled at Ebay, I would say........
1. The increase in the amount that you get for your equipment (by exposing it to that national and, if you want, international market.... and I tell you people from Europe are buying my stuff a lot at the moment and it is pushing the price I get RIGHT up) more than covers the costs and fees........
2. If you are a seller and you take necessary precautions to safe-guard you and the item that you are selling and sending then there should be no problem...... I personally have never had a problem.... so although the 'potential' is there you eliminate that by honest listing, good photography, not profiteering on postage, good comms, good packaging and using safe guards (like track and trace postage).......
Like I said I am not playing devils advocate merely adding to your points.....
Your post is sound apart from the bold / underlined text, I don't want to start throwing mud around.. However, if a buyer decides to report item not as described, faulty / damaged and opens a dispute, regardless of how well you pack, accurately list, paypal will 99% of the time side with the buyer, and they can take the money out of your paypal account to refund the buyer.
Your left claiming for the loss from the carrier which can take upto 40 days before an item is classed as lost and you can get your money back eventually. Yes unlikely, but a real possibility, which you can not eliminate.
Face to face cash sales via private classifieds imo is best method, I am personally prepared to accept less (within reason) for an easy sale.
as you say very much each to his own.
Well look I cannot say that your model will not happen, but it is so extreme as to of never happened in my experience and others that I know and work with (I have sold over 500 things and my friends similar)..... however Paypal works on investigation techniques..... so if you have photographed all aspects of the item that you are selling and the packaging then you simply submit that to Paypal.....
If the buyer reports that the item has been damaged in transit and it is insured, then Paypal will not take the money, you simply help the buyer (whose responsibility it is - although you may refund them and do it on their behalf) make a claim from the transit company............. If the item is tracked then it cannot be claimed to be lost and if the item is damaged then you can claim immediately, there is no delay (certainly not 40 days).
So that is what I am saying. I totally respect that you do not like Ebay and that you reasons are your reasons.... but I would say that your interpretation of the risks is rather extreme.... note that I am not saying that things cannot go wrong but with a circle of friends that have done literally thousands of transactions on Ebay I have never heard of the situation that you describe actually occuring.
Depends if you want to pay a listing fee, commission and payment-handling charges to ebay and paypal? in return you expose your kit to a huge market, ie nationwide. if yes it is the best imo. However you also have hassle of shipping and risk of an awkward buyer / paypal disputes negative feedback and all sorts.
For me eaby is a last resort, I have sold hifi kit for good money on local "free to place basic add" websites, cash on collection and no hassle. Imo that's the best way to sell your kit.
I am not disputing you in the sense that it is horses for courses and each to his own..... but in reply to your points, which are the two most common disputes levelled at Ebay, I would say........
1. The increase in the amount that you get for your equipment (by exposing it to that national and, if you want, international market.... and I tell you people from Europe are buying my stuff a lot at the moment and it is pushing the price I get RIGHT up) more than covers the costs and fees........
2. If you are a seller and you take necessary precautions to safe-guard you and the item that you are selling and sending then there should be no problem...... I personally have never had a problem.... so although the 'potential' is there you eliminate that by honest listing, good photography, not profiteering on postage, good comms, good packaging and using safe guards (like track and trace postage).......
Like I said I am not playing devils advocate merely adding to your points.....
Your post is sound apart from the bold / underlined text, I don't want to start throwing mud around.. However, if a buyer decides to report item not as described, faulty / damaged and opens a dispute, regardless of how well you pack, accurately list, paypal will 99% of the time side with the buyer, and they can take the money out of your paypal account to refund the buyer.
Your left claiming for the loss from the carrier which can take upto 40 days before an item is classed as lost and you can get your money back eventually. Yes unlikely, but a real possibility, which you can not eliminate.
Face to face cash sales via private classifieds imo is best method, I am personally prepared to accept less (within reason) for an easy sale.
as you say very much each to his own.
Well look I cannot say that your model will not happen, but it is so extreme as to of never happened in my experience and others that I know and work with (I have sold over 500 things and my friends similar)..... however Paypal works on investigation techniques..... so if you have photographed all aspects of the item that you are selling and the packaging then you simply submit that to Paypal.....
If the buyer reports that the item has been damaged in transit and it is insured, then Paypal will not take the money, you simply help the buyer (whose responsibility it is - although you may refund them and do it on their behalf) make a claim from the transit company............. If the item is tracked then it cannot be claimed to be lost and if the item is damaged then you can claim immediately, there is no delay (certainly not 40 days).
So that is what I am saying. I totally respect that you do not like Ebay and that you reasons are your reasons.... but I would say that your interpretation of the risks is rather extreme.... note that I am not saying that things cannot go wrong but with a circle of friends that have done literally thousands of transactions on Ebay I have never heard of the situation that you describe actually occuring.
matengawhat
Well-known member
if your that concerned advertise collection only with cash on collection - i have done this with some of my bigger items - RS8s for example - i have also had people ask to come collect instead of post then there is no comback
matthewpiano
Well-known member
to be honest i'm going to concentrate on saving a bit of cash first then sell the brio3 then sit down and get a shortlist together. so far i seriously fancy either the kandy k2 or the yamaha A-S1000, then further down the road maybe auditioning a cyrus cd6se, then hopefully that will be it for me.
bloatedgut:theface:bloatedgut:theface:
Depends if you want to pay a listing fee, commission and payment-handling charges to ebay and paypal? in return you expose your kit to a huge market, ie nationwide. if yes it is the best imo. However you also have hassle of shipping and risk of an awkward buyer / paypal disputes negative feedback and all sorts.
For me eaby is a last resort, I have sold hifi kit for good money on local "free to place basic add" websites, cash on collection and no hassle. Imo that's the best way to sell your kit.
I am not disputing you in the sense that it is horses for courses and each to his own..... but in reply to your points, which are the two most common disputes levelled at Ebay, I would say........
1. The increase in the amount that you get for your equipment (by exposing it to that national and, if you want, international market.... and I tell you people from Europe are buying my stuff a lot at the moment and it is pushing the price I get RIGHT up) more than covers the costs and fees........
2. If you are a seller and you take necessary precautions to safe-guard you and the item that you are selling and sending then there should be no problem...... I personally have never had a problem.... so although the 'potential' is there you eliminate that by honest listing, good photography, not profiteering on postage, good comms, good packaging and using safe guards (like track and trace postage).......
Like I said I am not playing devils advocate merely adding to your points.....
Your post is sound apart from the bold / underlined text, I don't want to start throwing mud around.. However, if a buyer decides to report item not as described, faulty / damaged and opens a dispute, regardless of how well you pack, accurately list, paypal will 99% of the time side with the buyer, and they can take the money out of your paypal account to refund the buyer.
Your left claiming for the loss from the carrier which can take upto 40 days before an item is classed as lost and you can get your money back eventually. Yes unlikely, but a real possibility, which you can not eliminate.
Face to face cash sales via private classifieds imo is best method, I am personally prepared to accept less (within reason) for an easy sale.
as you say very much each to his own.
Well look I cannot say that your model will not happen, but it is so extreme as to of never happened in my experience and others that I know and work with (I have sold over 500 things and my friends similar)..... however Paypal works on investigation techniques..... so if you have photographed all aspects of the item that you are selling and the packaging then you simply submit that to Paypal.....
If the buyer reports that the item has been damaged in transit and it is insured, then Paypal will not take the money, you simply help the buyer (whose responsibility it is - although you may refund them and do it on their behalf) make a claim from the transit company............. If the item is tracked then it cannot be claimed to be lost and if the item is damaged then you can claim immediately, there is no delay (certainly not 40 days).
So that is what I am saying. I totally respect that you do not like Ebay and that you reasons are your reasons.... but I would say that your interpretation of the risks is rather extreme.... note that I am not saying that things cannot go wrong but with a circle of friends that have done literally thousands of transactions on Ebay I have never heard of the situation that you describe actually occuring.
I have had the problems we are discussing when selling high value, delicate electronics, one item lost in transit had to wait over a month incase they found it, one damaged despite being double boxed with lost of packing (buyer dropped the unboxed item denting case, said was like it when opened the box, and one **** who kept coming up with problems which did not exist with a tone arm. He just did not what the arm and wanted to get out of keeping it. I got annoyedwith him I gave a refund and paid for return postage. Sold locally for £20 less. The other 2 were insurace claims leaving me sorting out the mess. I have maintained 100% feed back despite problems as I have looked after the buyers, as the customer is always right even when they are wrong.
Yes if you do all you say the risk is (very?) low but when things go *** up through no fault of your own its very frustrating. 99.99% of sales on ebay are fine, all it takes is one (in my case 3) disasters to make you think twice. By all accounts I have been unlucky.
I still occasionally sell low value, low risk stuff on ebay with no problems at all.
Depends if you want to pay a listing fee, commission and payment-handling charges to ebay and paypal? in return you expose your kit to a huge market, ie nationwide. if yes it is the best imo. However you also have hassle of shipping and risk of an awkward buyer / paypal disputes negative feedback and all sorts.
For me eaby is a last resort, I have sold hifi kit for good money on local "free to place basic add" websites, cash on collection and no hassle. Imo that's the best way to sell your kit.
I am not disputing you in the sense that it is horses for courses and each to his own..... but in reply to your points, which are the two most common disputes levelled at Ebay, I would say........
1. The increase in the amount that you get for your equipment (by exposing it to that national and, if you want, international market.... and I tell you people from Europe are buying my stuff a lot at the moment and it is pushing the price I get RIGHT up) more than covers the costs and fees........
2. If you are a seller and you take necessary precautions to safe-guard you and the item that you are selling and sending then there should be no problem...... I personally have never had a problem.... so although the 'potential' is there you eliminate that by honest listing, good photography, not profiteering on postage, good comms, good packaging and using safe guards (like track and trace postage).......
Like I said I am not playing devils advocate merely adding to your points.....
Your post is sound apart from the bold / underlined text, I don't want to start throwing mud around.. However, if a buyer decides to report item not as described, faulty / damaged and opens a dispute, regardless of how well you pack, accurately list, paypal will 99% of the time side with the buyer, and they can take the money out of your paypal account to refund the buyer.
Your left claiming for the loss from the carrier which can take upto 40 days before an item is classed as lost and you can get your money back eventually. Yes unlikely, but a real possibility, which you can not eliminate.
Face to face cash sales via private classifieds imo is best method, I am personally prepared to accept less (within reason) for an easy sale.
as you say very much each to his own.
Well look I cannot say that your model will not happen, but it is so extreme as to of never happened in my experience and others that I know and work with (I have sold over 500 things and my friends similar)..... however Paypal works on investigation techniques..... so if you have photographed all aspects of the item that you are selling and the packaging then you simply submit that to Paypal.....
If the buyer reports that the item has been damaged in transit and it is insured, then Paypal will not take the money, you simply help the buyer (whose responsibility it is - although you may refund them and do it on their behalf) make a claim from the transit company............. If the item is tracked then it cannot be claimed to be lost and if the item is damaged then you can claim immediately, there is no delay (certainly not 40 days).
So that is what I am saying. I totally respect that you do not like Ebay and that you reasons are your reasons.... but I would say that your interpretation of the risks is rather extreme.... note that I am not saying that things cannot go wrong but with a circle of friends that have done literally thousands of transactions on Ebay I have never heard of the situation that you describe actually occuring.
I have had the problems we are discussing when selling high value, delicate electronics, one item lost in transit had to wait over a month incase they found it, one damaged despite being double boxed with lost of packing (buyer dropped the unboxed item denting case, said was like it when opened the box, and one **** who kept coming up with problems which did not exist with a tone arm. He just did not what the arm and wanted to get out of keeping it. I got annoyedwith him I gave a refund and paid for return postage. Sold locally for £20 less. The other 2 were insurace claims leaving me sorting out the mess. I have maintained 100% feed back despite problems as I have looked after the buyers, as the customer is always right even when they are wrong.
Yes if you do all you say the risk is (very?) low but when things go *** up through no fault of your own its very frustrating. 99.99% of sales on ebay are fine, all it takes is one (in my case 3) disasters to make you think twice. By all accounts I have been unlucky.
I still occasionally sell low value, low risk stuff on ebay with no problems at all.
matengawhat:if your that concerned advertise collection only with cash on collection - i have done this with some of my bigger items - RS8s for example - i have also had people ask to come collect instead of post then there is no comback
In fairness that should be fool proof, if I ever go down the ebay route again I will offer collection only.
In fairness that should be fool proof, if I ever go down the ebay route again I will offer collection only.
theface:
I have had the problems we are discussing when selling high value, delicate electronics, one item lost in transit had to wait over a month incase they found it, one damaged despite being double boxed with lost of packing (buyer dropped the unboxed item denting case, said was like it when opened the box, and one idiot who kept coming up with problems which did not exist with a tone arm. He just did not what the arm and wanted to get out of keeping it. I got annoyedwith him I gave a refund and paid for return postage. Sold locally for £20 less. The other 2 were insurace claims leaving me sorting out the mess. I have maintained 100% feed back despite problems as I have looked after the buyers, as the customer is always right even when they are wrong.
Yes if you do all you say the risk is (very?) low but when things go *** up through no fault of your own its very frustrating. 99.99% of sales on ebay are fine, all it takes is one (in my case 3) disasters to make you think twice. By all accounts I have been unlucky.
I still occasionally sell low value, low risk stuff on ebay with no problems at all.
Well it certainly seems that you have had some proper nightmares...... there are some minor things that I would of done different, for instance I offer, on the advert, a 7 day no questions asked returns policy but the buyer has to pay all postage costs but ultimetly these would of been the polishing of the turds.......... you were, as you say, unlucky.... and more than that you appear to of sold to some proper idiots.... so your anti-Ebayness is understandable..... I have broken off relationships with shops and restaurants for less.....
I have had the problems we are discussing when selling high value, delicate electronics, one item lost in transit had to wait over a month incase they found it, one damaged despite being double boxed with lost of packing (buyer dropped the unboxed item denting case, said was like it when opened the box, and one idiot who kept coming up with problems which did not exist with a tone arm. He just did not what the arm and wanted to get out of keeping it. I got annoyedwith him I gave a refund and paid for return postage. Sold locally for £20 less. The other 2 were insurace claims leaving me sorting out the mess. I have maintained 100% feed back despite problems as I have looked after the buyers, as the customer is always right even when they are wrong.
Yes if you do all you say the risk is (very?) low but when things go *** up through no fault of your own its very frustrating. 99.99% of sales on ebay are fine, all it takes is one (in my case 3) disasters to make you think twice. By all accounts I have been unlucky.
I still occasionally sell low value, low risk stuff on ebay with no problems at all.
Well it certainly seems that you have had some proper nightmares...... there are some minor things that I would of done different, for instance I offer, on the advert, a 7 day no questions asked returns policy but the buyer has to pay all postage costs but ultimetly these would of been the polishing of the turds.......... you were, as you say, unlucky.... and more than that you appear to of sold to some proper idiots.... so your anti-Ebayness is understandable..... I have broken off relationships with shops and restaurants for less.....
I sell LPs from time to time on Ebay (typically higher value stuff, not Top of the Pops compilations on Music for Pleasure...); most of the time it is fine, although this past week, two guys left me hanging on two LPs they bought. No big deal to some, but when the sales clocked in at over £100 for the two, I get jittery.
I've wised up fast when it comes to providing a high quality service and covering my own intersts; for instance, anyone insisting on 1st class postage on an item they buy which costs £50 is on a hiding to nothing; it goes recorded delivery and insured to the value of the total transaction (P&P included). Then, when they gripe if it doesn't turn up, they get the full value of their purchase back and not the £28 bog standard that 1st class postage gives you. If they complain to Ebay, I could lose out on the balance and that's not going to happen.
Other than that it's been plain sailing; I do quite well on Ebay when I list stuff and my feedback is 100% good. It can be as easy or as difficult as you make it for yourself.
The downside: Ebay's changed a lot in the last couple of years - totally gone to suppor the buyer and the removal of leaving anything but positive feedback from the seller is a kick in the teeth. I understand the reasons why, but how do I alert other sellers when the two guys I mentioned above are days overdue in paying? If I want to leave anything, it's positive or nothing; fat lot of good that is for someone who doesn't bother reading the detail that's left.
Also the fee structure for the small time seller is a killer now; Ebay hit you with double dipping on your final value sale price AND Paypal - you have no choice but to offer it. Big sellers get the best deal, but seeing £15 lopped off a £200 sale for an old CD player kind of cheesed me off, then again, it's going in a shop window that reaches potentially millions.
Best advice; go with Auctiva and list using their service. It saves you some money, it's a user friendly application and it's free to use. You can list more pictures for free too, so you don't lose out as you would when Ebay hit you for 12p a shot after the first one. I sold an old Genesis white label tonight which had about six pictures on it and was listed originally for £35.00 - the listing cost me (I think) 50p, but to have gone through Ebay's facility would've been somewhat higher.
The comment about Europe is right incidentally; a lot of my stuff is going out to Germany and Italy in particular right now. A lot to be said for the weak pound if you've international buyers!
I've wised up fast when it comes to providing a high quality service and covering my own intersts; for instance, anyone insisting on 1st class postage on an item they buy which costs £50 is on a hiding to nothing; it goes recorded delivery and insured to the value of the total transaction (P&P included). Then, when they gripe if it doesn't turn up, they get the full value of their purchase back and not the £28 bog standard that 1st class postage gives you. If they complain to Ebay, I could lose out on the balance and that's not going to happen.
Other than that it's been plain sailing; I do quite well on Ebay when I list stuff and my feedback is 100% good. It can be as easy or as difficult as you make it for yourself.
The downside: Ebay's changed a lot in the last couple of years - totally gone to suppor the buyer and the removal of leaving anything but positive feedback from the seller is a kick in the teeth. I understand the reasons why, but how do I alert other sellers when the two guys I mentioned above are days overdue in paying? If I want to leave anything, it's positive or nothing; fat lot of good that is for someone who doesn't bother reading the detail that's left.
Also the fee structure for the small time seller is a killer now; Ebay hit you with double dipping on your final value sale price AND Paypal - you have no choice but to offer it. Big sellers get the best deal, but seeing £15 lopped off a £200 sale for an old CD player kind of cheesed me off, then again, it's going in a shop window that reaches potentially millions.
Best advice; go with Auctiva and list using their service. It saves you some money, it's a user friendly application and it's free to use. You can list more pictures for free too, so you don't lose out as you would when Ebay hit you for 12p a shot after the first one. I sold an old Genesis white label tonight which had about six pictures on it and was listed originally for £35.00 - the listing cost me (I think) 50p, but to have gone through Ebay's facility would've been somewhat higher.
The comment about Europe is right incidentally; a lot of my stuff is going out to Germany and Italy in particular right now. A lot to be said for the weak pound if you've international buyers!
what do you lot think about me trading in my arcam FMJcd17 and rega brio 3 for the Creek EVO amp & CD? i'll be using a pair of b&w 685's. obviously i'll try and listen to it in action before i buy but what do you think of the match ie: synergy?
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