Amazon Music HD hi-res audio tier is now free for all Amazon Music users

kdbur

Well-known member
Dec 7, 2015
15
2
10,525
I signed up 3 months ago at £129.99 for a year ( I already had yearly prime) so I was a bit annoyed to see this at £79.99 now.

I got on the amazon customer service chat bot and they put me through to a real person who immediately cancelled my music subscription and refunded me the whole £129.99, allowing me to re-sign up at the new yearly price of £79.99.

You can't ask for more than that and I was very pleased, if a little surprised. Thank you Amazon!
 
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Gray

Well-known member
Nov 27, 2015
1,993
1,360
13,570
I signed up 3 months ago at £129.99 for a year ( I already had yearly prime) so I was a bit annoyed to see this at £79.99 now.

I got on the amazon customer service chat bot and they put me through to a real person who immediately cancelled my music subscription and refunded me the whole £129.99, allowing me to re-sign up at the new yearly price of £79.99.

You can't ask for more than that and I was very pleased, if a little surprised. Thank you Amazon!
Excellent outcome.
I recently experienced a 'too good to be true' level of customer service from them.
Like you, I was a bit surprised, but it's certainly welcome.
 

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