Why is it taking so long for the new Sky EPG to be pushed out to Samsung boxes?
- Thread starter Hems
- Start date
Tonya
Well-known member
That's because although all the different makes & models have to conform to Sky's specifications, they all have slightly different ways in doing it, hence some designs are faster than others.
I think I'm correct in saying that it's the manufacturer of the tuner who has to integrate Sky's new EPG code into their own designs, test it then push it through to their boxes and not all manufacturer's codeheads are as quick as they should be ;-)
I think I'm correct in saying that it's the manufacturer of the tuner who has to integrate Sky's new EPG code into their own designs, test it then push it through to their boxes and not all manufacturer's codeheads are as quick as they should be ;-)
digigriffin
Well-known member
Well thoughts on other forums to here suggest the idea that bugs uncovered in the recent rollouts have caused Sky to suspend further distribution.
It is suggest that boxes already with the new epg will get bug fixed before the rollout continues to further boxes.
It is suggest that boxes already with the new epg will get bug fixed before the rollout continues to further boxes.
daveh75
Well-known member
Tangerine dream:So us with Samsung boxes could be looking for our new EPG sometime in 2010
I know Sky rolled out the EPG to a handful of samsungs a few weeks ago,and it obviously didn't go well as there's been none since.
But what would you rather, the EPG now and all the problems thomson and pace owners have had, or a longer wait and for the bugs to be fixed!
I know Sky rolled out the EPG to a handful of samsungs a few weeks ago,and it obviously didn't go well as there's been none since.
But what would you rather, the EPG now and all the problems thomson and pace owners have had, or a longer wait and for the bugs to be fixed!
Ive waited this long so i may as well wait till they have a working version with MOST of the bugs fixed.
daveh75
Well-known member
Sky finally commented on the EPG rollout......yesterday
A Sky spokesperson told *%$ today:
"As we stated at
the beginning of the rollout process, our aim has been to introduce the
new EPG to our most long-standing customers first.
"This process
remains on schedule and we are now working towards delivering the
Sky+HD Guide to newer generations of boxes, including those
manufactured by Samsung and Amstrad. This requires some additional and
planned development work before we begin to send the software to
customers.
"As the process moves forward we will continue to
contact customers directly when we're in a position to provide them
with the new Guide. The Sky+HD Guide provides a great experience and we
can understand our customers' eagerness to enjoy it, so we thank
everyone for their patience and look forward to the successful
completion of its roll-out."
A Sky spokesperson told *%$ today:
"As we stated at
the beginning of the rollout process, our aim has been to introduce the
new EPG to our most long-standing customers first.
"This process
remains on schedule and we are now working towards delivering the
Sky+HD Guide to newer generations of boxes, including those
manufactured by Samsung and Amstrad. This requires some additional and
planned development work before we begin to send the software to
customers.
"As the process moves forward we will continue to
contact customers directly when we're in a position to provide them
with the new Guide. The Sky+HD Guide provides a great experience and we
can understand our customers' eagerness to enjoy it, so we thank
everyone for their patience and look forward to the successful
completion of its roll-out."
Sorreltiger
Well-known member
I'm touching wood when I report that I have a Thomson box, the new EPG and have experienced no bugs whatsoever. It needs powering down and rebooting about once every couple of months, but I can live with that.
So when exactly are they going to send out these new bloody cards they keep telling me about every time I turn the boix on. Is it some form of water torture.
mjs:BOIX ?? Whats a BOIX? I think my dyslexic keyboard meant box. Yes, of course it did.
Sounds a bit French, but Le mot boix n'a pas ‚t‚ trouv‚.
Sounds a bit French, but Le mot boix n'a pas ‚t‚ trouv‚.
Graham_Thomas:mjs:BOIX ?? Whats a BOIX? I think my dyslexic keyboard meant box. Yes, of course it did. Sounds a bit French, but Le mot boix n'a pas ‚t‚ trouv‚.
C'est lui, blƒment le clavier. Les mauvais ouvriers ont toujours de mauvais outils.
C'est lui, blƒment le clavier. Les mauvais ouvriers ont toujours de mauvais outils.
Just had a flaky Thomson replaced with an Amstrad, after the amazing Shaun the Sky tried a stack of Samsung boxes, none of which would talk to my Onkyo receiver.
And I'm back to the original EPG - and you know what? I think I prefer it....
And I'm back to the original EPG - and you know what? I think I prefer it....
Cofnchtr
Well-known member
Hi,
I think two things I would miss would be the ability to go through the info bar and bring up the info on the channel without having to actually change to that channel.
I also seem to be a minority who enjoys watching the mini-tv whilst deep in the guide.
Cheers.
Cofnchtr.
I think two things I would miss would be the ability to go through the info bar and bring up the info on the channel without having to actually change to that channel.
I also seem to be a minority who enjoys watching the mini-tv whilst deep in the guide.
Cheers.
Cofnchtr.
The_Lhc
Well-known member
Cofnchtr:Hi, I think two things I would miss would be the ability to go through the info bar and bring up the info on the channel without having to actually change to that channel.
They've finally implemented that have they? About time, that was always the best thing about Virgin/Telewest's EPG, they've had it for years...
They've finally implemented that have they? About time, that was always the best thing about Virgin/Telewest's EPG, they've had it for years...
Gerrardasnails
Well-known member
the_lhc:
Cofnchtr:Hi, I think two things I would miss would be the ability to go through the info bar and bring up the info on the channel without having to actually change to that channel.
They've finally implemented that have they? About time, that was always the best thing about Virgin/Telewest's EPG, they've had it for years...
I can wait. The fact that you can get ITV HD once the EPG is upgraded will only bother me once the Champions League starts. I cannot stand watching football on ITV at the moment. However, thinking about it the other day, there is not one other programme I watch on that channel. No wonder it is in trouble.
Cofnchtr:Hi, I think two things I would miss would be the ability to go through the info bar and bring up the info on the channel without having to actually change to that channel.
They've finally implemented that have they? About time, that was always the best thing about Virgin/Telewest's EPG, they've had it for years...
I can wait. The fact that you can get ITV HD once the EPG is upgraded will only bother me once the Champions League starts. I cannot stand watching football on ITV at the moment. However, thinking about it the other day, there is not one other programme I watch on that channel. No wonder it is in trouble.
Andy Grange
Well-known member
Here here, ITV truly has a shocking selection of programmes. The only two things I watch on the channel are Harry Hill and the footy.
Going back to the new EPG, I personally think you're not missing out on much. I've had it for a couple of months now. It's slow, extremely temperamental, and more than anything not particularly user friendly. I think they should've just given the old EPG a bit of a visual spruce up for HD, and that would've suited me down to the ground.
Going back to the new EPG, I personally think you're not missing out on much. I've had it for a couple of months now. It's slow, extremely temperamental, and more than anything not particularly user friendly. I think they should've just given the old EPG a bit of a visual spruce up for HD, and that would've suited me down to the ground.
Andrew Everard:
Just had a flaky Thomson replaced with an Amstrad, after the amazing Shaun the Sky tried a stack of Samsung boxes, none of which would talk to my Onkyo receiver.
And I'm back to the original EPG - and you know what? I think I prefer it....
I've just had the same experience today, I was just getting used to the new one.......
Just had a flaky Thomson replaced with an Amstrad, after the amazing Shaun the Sky tried a stack of Samsung boxes, none of which would talk to my Onkyo receiver.
And I'm back to the original EPG - and you know what? I think I prefer it....
I've just had the same experience today, I was just getting used to the new one.......
Andrew Everard:
Just had a flaky Thomson replaced with an Amstrad, after the amazing Shaun the Sky tried a stack of Samsung boxes, none of which would talk to my Onkyo receiver.
And I'm back to the original EPG - and you know what? I think I prefer it....
SNAP Andrew..
My Thomson just got replaced with a new Amstrad DRX280 Sky+ box because I have moved everything to a different room, and I wasn't able to run a phone lead to the BT point. My old Thomson box wasn't clever enough (or designed) to accept a wireless DECT signal from a transmitter at the phone point, whereas the Amstrad is. So I simply got Sky to come and replace my box for me (free of charge, as it happens.. which was nice..) and plug in my DECT receiver at the back of the box, and voila.. all worked first time. The engineer simply got the box to 'dial out' and make a call to Sky Towers over the DECT airways while we held our breath.. and bingo - no problems.
He said that only the newer designs were designed to work wirelessly, and said that all new Sky box's designed recently by the current manufacturers should accept DECT receivers. It's in a bid to solve the phone cable issues and make the box easier to place in people's rooms without worrying about telephone points.
And btw.. I still haven't got my new TV card either. I called them 2 months ago and was told, "..it will be going out to you probably in the next week or so.."
Still waiting!
Just had a flaky Thomson replaced with an Amstrad, after the amazing Shaun the Sky tried a stack of Samsung boxes, none of which would talk to my Onkyo receiver.
And I'm back to the original EPG - and you know what? I think I prefer it....
SNAP Andrew..
My Thomson just got replaced with a new Amstrad DRX280 Sky+ box because I have moved everything to a different room, and I wasn't able to run a phone lead to the BT point. My old Thomson box wasn't clever enough (or designed) to accept a wireless DECT signal from a transmitter at the phone point, whereas the Amstrad is. So I simply got Sky to come and replace my box for me (free of charge, as it happens.. which was nice..) and plug in my DECT receiver at the back of the box, and voila.. all worked first time. The engineer simply got the box to 'dial out' and make a call to Sky Towers over the DECT airways while we held our breath.. and bingo - no problems.
He said that only the newer designs were designed to work wirelessly, and said that all new Sky box's designed recently by the current manufacturers should accept DECT receivers. It's in a bid to solve the phone cable issues and make the box easier to place in people's rooms without worrying about telephone points.
And btw.. I still haven't got my new TV card either. I called them 2 months ago and was told, "..it will be going out to you probably in the next week or so.."
Still waiting!
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