When review samples behave badly: what happens when things go wrong?

[What Hi-Fi?]

The vast majority of review samples work fine, but what happens when they don't?

When review samples behave badly: what happens when things go wrong? : Read more

 

[nopiano]

I really appreciate these insights, Ketan. I know you probably don’t see these comments, but somebody might?

Ironically, back in day it seemed that brand new kit was almost more likely to expire than well-used stuff, but clearly something was off with your Naim example.

 

[Gray]

What would be more interesting to me was if Naim were to genuinely find nothing wrong with the product.
They know they need to give one but, what response would they then give?

 

[Dave_]

More interesting still would be if they did objective reviews and had measurements from the two units to compare.