Hello all,
Just after xmas I helped a friend of mine update all his gear and as he isn't tech minded he left it to me to sort it all out, on the list was a new tv, bluray player, freesat box and laptop. I got him the Sony 40HX853 BD player and BDPS790 bluray player and at the time the free Bond collection and Spiderman offers were running, he offered to give me the Bond collection as he's not a fan and as a thank you for sorting it all out for him so I filled in all the paperwork for him and just left him to sign it then sent it off via recorded delivery and it was signed for on 16th January...2 months on there is still no sign of any of the discs!
He has received the original receipt back and a letter saying they are experiening delays but that was a month ago now and after a call to the helpline he was told a technical issue was to blame but that the discs have been allocated and the application successful, does anyone have any idea what is going on with this offer?? Has anyone actually received the discs and if so how long did you have to wait?
Both of us are now finding the delay a joke to be quite frank so any info would be much appreciated, thank you :wall:
Just after xmas I helped a friend of mine update all his gear and as he isn't tech minded he left it to me to sort it all out, on the list was a new tv, bluray player, freesat box and laptop. I got him the Sony 40HX853 BD player and BDPS790 bluray player and at the time the free Bond collection and Spiderman offers were running, he offered to give me the Bond collection as he's not a fan and as a thank you for sorting it all out for him so I filled in all the paperwork for him and just left him to sign it then sent it off via recorded delivery and it was signed for on 16th January...2 months on there is still no sign of any of the discs!
He has received the original receipt back and a letter saying they are experiening delays but that was a month ago now and after a call to the helpline he was told a technical issue was to blame but that the discs have been allocated and the application successful, does anyone have any idea what is going on with this offer?? Has anyone actually received the discs and if so how long did you have to wait?
Both of us are now finding the delay a joke to be quite frank so any info would be much appreciated, thank you :wall: