iPad out of warranty

Benji

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May 3, 2015
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My 3rd Generation 64gb IPad was bought in December 2012 and therefore obviously out of warrant at being 2 years 6 months old, I did not take out Apple Care It has developed a charging problem where I can only get it to charge when powered down and even then it takes hours and hours and never reaches full charge. I have changed charging blocks/cables, kept it updated, rebooted, connected to the laptop and checked the port for lint and debris. Nothing has worked. Apple have offered to replace it like for like ( new 3rd Gen IPad ) for £75 or £95 part exchange for the latest models. Does this sound fair or should I try my luck with the Sales of Goods act ? Less than 3 years after spending several hundred pounds on a product does not seem right, in fact I took the original iPad back in spring 2013 because of a failed touch screen. Many thanks to anyone that can offer suggestions .
 
Where did you buy it from? I would be tempted by the £95 offer. After a period of use, if the item isn't repairable, the retailer is within rights to deduct some amount for the period you've used. So the offer is fair.
 

Benji

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biigboss thanks for your reply.

It was I beileve bought from the Apple shop ( it was a present ) . Actually I thought I could connect it to my laptop but it will not recognise it, the laptop will however recognise my partners iPad Mini. Well it is approaching my birthday so I am tempted with the upgrade perhaps I could negotiate.
 

jjbomber

Well-known member
Benji said:
biigboss thanks for your reply.

It was I beileve bought from the Apple shop ( it was a present ) . Actually I thought I could connect it to my laptop but it will not recognise it, the laptop will however recognise my partners iPad Mini. Well it is approaching my birthday so I am tempted with the upgrade perhaps I could negotiate.

If you know the buyer and they bought it on their credit card, they can apply for a refund from the credit card company. They will only get what the second-hand value is worth today, not the new value. It may be a better option.
 
jjbomber said:
If you know the buyer and they bought it on their credit card, they can apply for a refund from the credit card company. They will only get what the second-hand value is worth today, not the new value. It may be a better option. 

Exactly. The OP will lose more than £75 if you consider the second hand value of the old iPad model. So Apple's offer is better.
 

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