Hi
I recently bought the E300 as an upgrade for my ageing Sony DAV-SA30 after reading the review in the January 2010 issue. The rear cables have to run around an arch in my room ( its only a small 3 bed semi ) and the Sub I have to run along a wall and under a table.
The SA30s cables were long enough, but the E300 were too short! I have contacted Sony to see if I can purchase longer cables, but all Sony can say is they don't sell longer cables or extentions, and if I extend them ' this would invalidate the guarantee, as this would be considered a modification. This could also cause safety issues'.
I find this lack of interest astounding! Nowhere could I find out the length of the cables before I purchased , and as the SA30s were long enough, I wrongly assumed these would be. If Sony insist on putting their own connectors at the player end, they must provide a way to extend them if they are not long enough.
I also noticed that the E300 has one optical input, not two as per the What Hifi review. I asked Sony if this could be used for my PS3, then run a pair of phono leads from my Tv to the E300. They informed me that the optical was for the Tv only and wouldn't work with the PS3 ( which it does! ) Surely optical is optical! Its the only way I will get 5.1 surround sound from my PS3. Surely Sony should have thought to put an extra optical for the PS3 ( which is made by them! ) I know I could have bought a receiver, but not worth the extra money just for one PS3.
The E300 is superb, but I think Sonys customer service is non existant. Buyers beware!
I recently bought the E300 as an upgrade for my ageing Sony DAV-SA30 after reading the review in the January 2010 issue. The rear cables have to run around an arch in my room ( its only a small 3 bed semi ) and the Sub I have to run along a wall and under a table.
The SA30s cables were long enough, but the E300 were too short! I have contacted Sony to see if I can purchase longer cables, but all Sony can say is they don't sell longer cables or extentions, and if I extend them ' this would invalidate the guarantee, as this would be considered a modification. This could also cause safety issues'.
I find this lack of interest astounding! Nowhere could I find out the length of the cables before I purchased , and as the SA30s were long enough, I wrongly assumed these would be. If Sony insist on putting their own connectors at the player end, they must provide a way to extend them if they are not long enough.
I also noticed that the E300 has one optical input, not two as per the What Hifi review. I asked Sony if this could be used for my PS3, then run a pair of phono leads from my Tv to the E300. They informed me that the optical was for the Tv only and wouldn't work with the PS3 ( which it does! ) Surely optical is optical! Its the only way I will get 5.1 surround sound from my PS3. Surely Sony should have thought to put an extra optical for the PS3 ( which is made by them! ) I know I could have bought a receiver, but not worth the extra money just for one PS3.
The E300 is superb, but I think Sonys customer service is non existant. Buyers beware!