Bravia Sync Problems

[Geoff_W]

I keep losing the Bravia Sync functionality on my setup and am asking for advice on what to do.

Equipment
Sony KDL-32W4000 TV
Sony HT-SS1300 AV Amp & Speakers
Sony BD-S550 Bluray
Humax HDR Satellite box
Topfield 5800 PVR

Connections
HDMI
Humax ==> AV Amp
BD ==> AV Amp
AV Amp out ==> TV HDMI1 input

Scart
Topfield ==> TV AV1 input

Optical
TV Optical out ==> AV Amp

Settings
Control For HDMI is set to On for TV, AV Amp & BD Player
On TV, Device List shows AV Amp & BD Player
On TV, Setup ==> AV Setup ==> Speaker is set to Audio System
On AV Amp in menu [6-Video], Audio For HDMI is set to Amp

Now, this usually works OK. The TV remote brings on the TV and AV Amp and the System Volume and Mute is controllable. The AV Amp input happily switches between TV, Sat and BD as required and the proper Dolby processing is engaged.

But several times a week, I switch on the TV and the TV remote no longer controls the AV Amp. Sometime a message comes up on screen saying that the TV Speaker Volume is Fixed. Sometimes, switching the TV off and back on again restores control. Other times I have to completely set up Bravia Sync from scratch, as the Device List is blank and the TV has reverted back to TV Speaker. On one occasion, all the TV Control For HDMI options were greyed out and I had to do a Full Reset to cure it.

This is all very embarrassing as I convinced my wife what a good idea it was to have all Sony components as they 'talked' to each other and only one remote was needed. Now she condems it all as 'not fit for purpose' and I have no answer to that; in fact I agree with her!

So is this a common occurrence, and what can I do about it other than to dispense with Bravia Sync?

[Edit] Is it possible that the Humax, which is not Bravia Sync compliant, is disrupting the Sync signal when it operates through the AV Amp?

Geoff

 

[Anonymous]

I have had similar problems in the past, The settings you have made seem right. I have found that scart connected items (especially those with sony's Smartlink) can mess up previous Bravia sync settings. The TV audio should change automatically etc.Try leaving the scart connections out for a while and see if it settles. I am having fun myself at the moment mixing sony and panasonic components at my parents. The Bravia Sync and Viera link are supposed to be the same kind of thing ( CEC standard for HDMI) but it is interesting some of the wierd things that they are doing all by themselves!! At least you have tried to keep it simple. I am nearly convinced that the only way to use a single remote control is to buy one that is just that, logitech harmony is probably what I will end up with.

I sympathize if it still doesn't play ball, I would be interested to know if you do eventually get down to one remote!!

 

[Anonymous]

ive got the same problem i have fixed it now. I swopped the television 2 times thinking it was that but it wasnt ,i have a sony 40w4000 and it keeps loosing its sync now and then with my sony theatre stand, when you switch the tv on and off .The problem was i have normal sky not hd and i use a scart for this.On the sky picture settings i had sart control on i switched this to off, and then that cured the problem i then redone my bravia sync again ,as if i just got the tv its now ok no problems now.

 

[repulse]

Hello

Just a note, I have had same problems. Sony have a firmware update for the W4000 HDMI control which will solve this issue.Contact your local Sony service center. Regards