Recent content by OpAmp

I did go back to where I bought them. They were very helpful and advised that, as it was not a warranty repair, it would be most time- and cost-effective to go directly to the company which handles Q Acoustics' repairs (and is owned by the same parent company). I did this and, after a few days...

Good to know, thank you. To be clear, I had been entirely happy with them until now. It's entirely possible their customer service processes are under strain due to lockdown etc.

What makes you assume I didn't do this? That was precisely what I did, and I had to contact Q directly.

Thank you, I will try them.

I recently damaged the tweeters in my Q Acoustics 3050i speakers. It's taken over a week to get a response from Q Acoustics, who've simply said they have no replacement parts and left it at that. I'm reluctant to write-off a 12 month old pair of speakers, but struggling to see any...