I can confirm that we are fully aware of the problems our customers are having with the Viera Connect service and thank you to all those that have contacted us, every effort is being made to resolve this problem as quickly as we can.
Symptoms as described on this forum include:-
Server error message
Viera Connect only displaying grey boxes
Intermittent functionality with the service
The problem at the moment only seems to present itself in the evenings at higher demand periods, however some users have expressed that they are having some connectivity problems with some applications, when the service is available during the day. This may also be related.
We have created a Viera Connect server error FAQ here www.panasonic.co.uk/faq,
we will update this FAQ with any further news or updates that we have in regards to this issue.
Please accept my apologies on behalf of Panasonic for the problems with the Viera Connect service at this time and as I have said we are making every effort to resolve this for all our customers.
We thank you for your patience as we deal with this matter.