I'm bit surprised with the low score on the sound quality.
Did you test it with Windows Sonic enabled? It really sounds bad in this case, but it's more of the software problem than the headset. Can you please retest it in Stereo Mode and Atmos and update your review?
3/5 is really low score for this headset. It's not perfect, but certainly it deserves higher score.
PS. I tested700 Gen2 with Xbox. Can't comment on the PS5 version.