Spam-Mail

[simonlewis]

I have been getting spam e-mail in my junk folder where the sender requests (i have to do it) i click on a yes or no button in a pop up box, only then can i delete the spam.

Does anybody know what this is and is it harmfull to my computer.

 

[The_Lhc]

Any email client should allow you to delete an email without actually viewing it, you shouldn't click ANYTHING in an email if you're not sure where it came from.

Turn off the preview pane for your junk folder if possible.

 

[RobinKidderminster]

NEVER click on links in spam. Its ok to read it but not to open attachments or click on links. End of really.

 

[chebby]

...where the sender requests (i have to do it) i click on a yes or no button in a pop up box...

You don't have to do anything. As mentioned already, just delete it without opening.

 

[simonlewis]

I'm not sure how to describe it,the sender requests you click a yes or no,in a box or it locks you in the junk folder, i have to select one to get out of the junk folder.

 

[simonlewis]

I do check my junk folder sometimes i get e-mails i want goes in, amazon for example or sevenoaks sound and vision, it's only a few emails but it lock me in the junk folder.

 

[chebby]

I'm not sure how to describe it,the sender requests you click a yes or no,in a box or it locks you in the junk folder, i have to select one to get out of the junk folder.

Close the email client (or ctl, alt, delete and use task manager to close the email client).

Run your virus scan.

Bring email back up and delete the spam items without opening them this time.

 

[RobinKidderminster]

Is this more complex?? What email client? What is the yes/no in answer to? Can you delete the spam mail without going into it? Can u use a spam filter to delete it before it gets to yr spam box using a sender/subject word?

 

[simonlewis]

Thanks chebby i'll give that a try next time it happens.

 

[simonlewis]

Is this more complex?? What email client? What is the yes/no in answer to? Can you delete the spam mail without going into it? Can u use a spam filter to delete it before it gets to yr spam box using a sender/subject word?

I think it's confirmation that you've recieved the e-mail although i'm not sure and no you can't delete the spam or leave the junk folder untill you have clicked the box.

 

[chebby]

Thanks chebby i'll give that a try next time it happens.

I'd run your virus scan now if I were you. (Or something like Malwarebytes.)