Sony LCD TV Recall

[chudleighpaul]

Just heard on the news that Sony are recalling 1.5 million LCD TVs because of a smoking problem.

I have done a search but am unable to find out which models are affected.

Can the What HIFI staff help with info?

 

[Andrew Everard]

Nothing we've been told about. Will get sniffing!

 

[chudleighpaul]

Thanks Andrew, I am concerned as I have 2 Sony LCD TVs a 46" nad a 40".

 

[John Duncan]

News suggests mostly 2007/8 models for domestic Japanese market, but obv need to wait for official response. Hope it's not mine!

 

[chebby]

KDL-40D3400, KDL-40D3500, KDL-40D3550, KDL-40D3660, KDL-40V3000, KDL-40W3000, KDL-40X3000 and KDL-40X3500.

(From Bloomberg and Sky News.)

 

[Andrew Everard]

And though incidents happened in Japan, models affected mainly sold in Europe and US

 

[Clare Newsome]

News story now online here - we'll work on getting a specific customer-service contact number from Sony for this issue, too.

 

[chudleighpaul]

Thankfully neither of mine are on the list.:cheer:

 

[tvspecv]

my 2 sets are not on the list phew!
claire is the 55HX923 in next months issue?

 

[John Duncan]

KDL-40D3400, KDL-40D3500, KDL-40D3550, KDL-40D3660, KDL-40V3000, KDL-40W3000, KDL-40X3000 and KDL-40X3500.

(From Bloomberg and Sky News.)

o/

 

[Clare Newsome]

claire is the 55HX923 in next months issue?

Not that i've seen so far, no....

 

[Andrew Everard]

...Or maybe not a recall at all, after all...

 

[tvspecv]

thank you claire for the reply when is it going to be reviewed ?

 

[Andrew Everard]

thank you claire for the reply when is it going to be reviewed ?

Not on any future contents lists as far as I can see, tvspocv

 

[tvspecv]

thanks andy!:shifty:

 

[Andrew Everard]

thanks andy!:shifty:

H2H, speccy.

 

[Anonymous]

I'm surprised they've bothered to recall them

I bought one of those models, and it had a clouding issue from the backlight

I brought it back to be told it was within their specifications...bye bye we don't want to know

For such a big company they have the worst customer service I've ever seen. I got a refund by digging my heels in.

You're house potentially burning to the ground must be outside their specifications.... thus the recall.

I feel bad for you if you have one

Panasonic TV's are the way ahead