Friend of mine order Sky HD + about a week ago on this new offer they are doing and has now been told its going to be 3 months untill he will be able to purchase it, anyone else had this sort of waiting time is this normall?
Three days was the earliest fitting time when I called last week. However, they couldnt fit it when they came as needed the 'special heights' team. Another three day wait and they sent out the normal heights team again, I was not a happy bunny. A weeks wait now for (I am promised!) the special heights team. We will see!
I'm an existing Sky Customer. I ordered Sky + on 20 Feb and was told over the phone that it could be a few weeks to wait, and depended on the amount of installations in my local area. However, I got an email the following Monday offering to do it by the end of February. However, I chose to wait until 8 March as that is the day after my new HDTV is being delivered. You will probably have to wait a lot less than the three months Sky quoted, but there may be regional differences (eg London may be busier than the regions I guess).
Separate question - when Sky come out to do the "installation" can I ask them to change the cable wire and LNB Quad. I recently moved in to the property and am getting a weak signal and guess that this is the old cable, as I have had the dish properly aligned.