Sky HD Waiting Time

[admin_exported]

Friend of mine order Sky HD + about a week ago on this new offer they are doing and has now been told its going to be 3 months untill he will be able to purchase it, anyone else had this sort of waiting time is this normall?

 

[Woodruffe]

Ordered mine about the 7th Feb and was told there was a 2 month waiting list but got it installed today so only about 3 weeks! Think they are giving worse case scenario so people don't kick off.

Ben.

 

[Anonymous]

Ordered mine and had it fitted in a week.

I was a new customer and i think new customers get preferential treatment over customers that have been with them for years.

It stinks and is a disgrace, ill probably get treated the same one day.

 

[JamesOK]

Tangerine dream:
Ordered mine and had it fitted in a week.

I was a new customer and i think new customers get preferential treatment over customers that have been with them for years.

It stinks and is a disgrace, ill probably get treated the same one day.

Yes same here - ordered last Friday, and the installation date I got from the website is next Saturday.

 

[gregvet]

Three days was the earliest fitting time when I called last week. However, they couldnt fit it when they came as needed the 'special heights' team. Another three day wait and they sent out the normal heights team again, I was not a happy bunny. A weeks wait now for (I am promised!) the special heights team. We will see!

 

[Anonymous]

I'm an existing Sky Customer. I ordered Sky + on 20 Feb and was told over the phone that it could be a few weeks to wait, and depended on the amount of installations in my local area. However, I got an email the following Monday offering to do it by the end of February. However, I chose to wait until 8 March as that is the day after my new HDTV is being delivered. You will probably have to wait a lot less than the three months Sky quoted, but there may be regional differences (eg London may be busier than the regions I guess).

Separate question - when Sky come out to do the "installation" can I ask them to change the cable wire and LNB Quad. I recently moved in to the property and am getting a weak signal and guess that this is the old cable, as I have had the dish properly aligned.

 

[Anonymous]

Just thought i would give an update. Received an email from them today tell me that i will now have to wait 7 - 12 weeks before they will be able to complete my order.