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Sky Complaints Contacts

admin_exported

New member
Aug 10, 2019
2,556
2
0
I need to make a complaint to Sky and have had many dealings with the customer service department and have come to the conclusion that a majority are rude, arrogant and unable to deal with a customer complaint in a professional manor.

I need to take my complaint to another level, does anybody know and email address or telephone number to contact
 

PJ1200

Well-known member
Jan 4, 2008
44
0
18,540
Mark
Firstly, I'm not the best person to talk about Sky. I have dealt with them for about a month, and they are the worst company I have ever dealt with! I won't bore you with the details, but there is a thread on here in this section that sums it all up.
I complained to Sky via this address:
Sky TV Customer Services
Complaints Department
PO Box 43
Livingston
West Lothian
EH54 7DD
I searched hard for this and it is under there Terms and Conditions section of their website. They DO NOT freely advertise any writing address instead opting for you to call some premium number (if not a Sky user)!!! http://www.sky.com/portal/site/skycom/terms for further details. It also shows the escalation process to Otelo.
Hope this helps.
 

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