batonwielder:I want to contact the Rega factory, but I can't find their email address on their website. Could I get some help from WHF please?
Whilst I can understand your disappointment and hope you'll get some help from Rega your contract is with the retailer/seller which should act to solve the issue on your behalf.
Well, the retailer has been very accommodating, offering to order a new unit, but the distributor's saying that their units have the same problem. I'm starting to think they might have received a whole batch of defective units.ÿ