Qobuz attracted me to subscribe to their music streaming service with an offer of a free trial. The offer was worded in such a way as to lead me to understand that at the end of the trial I had an option to take up a paid subscription. At the end of the 'free' period, my credit card was charged through PayPal. I was not given a warning or reminder. I contacted Qobuz immediately, asking for this to be cancelled. They cancelled the subscription for future months, but have insisted that they are allowed to keep £19.99 for the first month, as the transaction has already been processed. This is the kind of shady practice that gives companies a bad reputation, and which is not allowed by reputable internet marketplaces such as Ebay and Amazon. My tip is this: considering that Qobuz and Tidal offer an identical FLAC streaming service, go for Tidal, on the grounds that Qobuz choose to behave like cowboys.