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Qobuz Payment Method Error

Oct 13, 2020
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Anyone else receiving the error that is keeping them from adding payment methods on Qobuz?

"Update your payment method

We couldn't access your methods of payment because of a technical problem.

If the problem persists, please contact Customer Service."
 
Oct 13, 2020
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Idk. It kept doing it to the point I had to contact the support. And even after that it seems like if it's just not available in my area or something. Is the download store of Qobuz available in the US?
 

nopiano

Well-known member
Feb 15, 2009
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Idk. It kept doing it to the point I had to contact the support. And even after that it seems like if it's just not available in my area or something. Is the download store of Qobuz available in the US?
I‘m afraid I don’t know, and not living there I’m not well placed to check. I do know Qobuz aren’t in Canada.
 
Oct 13, 2020
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You see I wondered if the subscription is something I'd need to have a way to set up a payment method for their download store. But, I'm not exactly sure. Because reading about their subscriptions, it just seems like for streaming purposes, but not sure if that membership is including for to shop at the download store?
 
Oct 13, 2020
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Yeah they haven't come back to me for a while either, so I'm guessing the Qobuz store might not be available yet in the U.S. other than their streaming part of Qobuz. Though, I have not been able to use the store any way shape or form because of this error blocking my way to put in a payment method. Qobuz Error.JPG
 
Oct 13, 2020
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It turns out. It's just they, in general, can not process the payment for me. So, it's probably something that isn't going to be able to be fixed for a while. I'm just not going to be able to shop on Qobuz.
 

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