How To New Windows 11 PC

podknocker

Well-known member
Feb 5, 2021
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Just bought a Lenovo Ideacentre 3i from Currys. Decent price and it works, but I cannot choose my monitor's native display resolution of 3440x1440 via the HDMI output. This is the only one available, apart from the crappy VGA socket. I was using a cheap HDMI cable and tried a newer one, which cost £20 and I still cannot see the required resolution, in display settings. Every time I switch on the PC, my screen reminds me to use 3440x1440 for the best results etc. My work PC is fine, with this screen, via Displayport. I've also tried HDMI to Displayport cable, into the screen's DP socket. I also tried 50Hz refresh, rather than the default 60Hz. The screen is a Philips Brilliance 346P1C and looks great with the work PC, but on my new Lenovo, I have to choose a HIGHER resolution of 3840x2160 and it's squeezing and stretching and squashing the image and it's looking a right mess. I have to scale at 200% in order to see websites, otherwise I'm squinting at them, as I do with my 17" Dell laptop. This has now become the streaming device to my Audiolab Omnia and I rarely use it for anything else. Does anyone know why a new i5 CPU's onboard graphics and new HDMI cable, would not allow me to use the screen's native resolution, when an older chip, on my work PC, is OK? I've worked in IT, for over 20 years and I'm struggling.
 
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abacus

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Sep 24, 2008
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Could be the graphics chip is not up to the job, the drivers need updating or the monitor is not sending the correct codes to be identified, have you loaded the monitor driver to see if this solves the problem.
Also make sure you are using the latest drivers, and that there is no Lenovo Bloatware causing the problem.
Apart from the above check with Lenovo to see if it supports the resolution you require.

Bill
 

podknocker

Well-known member
Feb 5, 2021
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All apps/software and drivers up to date. The onboard graphics are much newer and better silicon, than the ones in my HP mini PC, from about 5 years ago. It's strange. I'm wondering if HDMI 1.4 is not up to the job, where the older Display port, on my HP work PC is OK. I thought a better spec cable would do it, but no. Looks like I have a new PC for browsing and all the other stuff will be really annoying. Using iplayer, All4, film, movie, video files, everything is squashed. Technology can be so annoying! I will ask around, perhaps speak to Lenovo, via the ever so friendly built in app! Thanks though Bill.
 

abacus

Well-known member
Sep 24, 2008
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Try Settings,
System,
Display,
Advanced Display,
Display Adaptor Properties for Display,
then click the list all modes button in the box that appears tosee if your resolution is available from there. (If not then you are probably out of luck)

Bill
 
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podknocker

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Feb 5, 2021
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Done all that fella! Have to get a single slot graphics card, with mini DP ports and see if that works. It should do and I will get a bit more grunt etc. Worked in IT for 21 years now and it still amazes me how much stuff doesn't work how you expect it to.
 

podknocker

Well-known member
Feb 5, 2021
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Finally found the product spec sheet, hidden deep in the bowels of Lenovo's archives and it does appear to be a limitation of HDMI 1.4b. Maximum resolution is 1920x1080 and using that resolution, it does make it all look a bit chunky. I'll need HDMI 2.0 or Displayport 1.4 to give me the native resolution of my screen, which is 3440x1440 so it looks like more expense, with a discrete graphics card. Thankfully, the B660 chipset motherboard has a PCIe 4 x16 slot, so should take anything currently available. It will need to be single slot though and there are very few out there.
 

podknocker

Well-known member
Feb 5, 2021
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HDMI 1.4 should give me 3440x1440 but for some reason, Lenovo have decided to limit the resolution to 1920x1080 on this model. I opened up the PC and there's no graphics slot! I'll have to keep it as a spare, if my Dell laptop gives up the ghost.
 

Friesiansam

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Feb 3, 2015
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HDMI 1.4 should give me 3440x1440 but for some reason, Lenovo have decided to limit the resolution to 1920x1080 on this model. I opened up the PC and there's no graphics slot! I'll have to keep it as a spare, if my Dell laptop gives up the ghost.
Is the resolution limited in Windows or in the bios? If the former, perhaps you can fix it with a clean install of Windows.
 
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podknocker

Well-known member
Feb 5, 2021
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It's a new PC and only been on a few hours, since I bought it, back in November. It's all up to date etc. As I mentioned above, I found the Lenovo product reference spec sheet and this does confirm the output is 1920x1080 (and 1920x1200 on VGA, which I'll never use). They've restricted the resolution, for whatever reason AND not provided an upgrade path. £349 and I thought it was a bargain. It will do as a spare. I do like the new small factors, but getting a slim one, with the option of adding a graphics card, is tricky. There are Intel NUCs and several other brands, but they're all using on board graphics. I have checked several and the max resolution is enough, but I'm going to wait until DDR5 and a few other specs appear in SFF PCs. I should have checked this on the Lenovo, before I bought it from Currys. I knew HDMI 1.4 would be fine, but I didn't realise Lenovo had their own ideas. Live and learn!
 
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