monitor audio monitor 3 got sound but no bass

[leatherface]

trying to navigate around here . im new ... my problem is i have a pair of monitor audio monitor3 gold i have one driver that has no bass i can hear the music but much quieter than the others + when putting through heavy bass this driver does not move like the rest whats my soloution ?

 

[eggontoast]

You could start by checking the jumpers on the biwire terminals are tight.

 

[leatherface]

cheers mate i tried your suggestion to no avail . i have had the speakers powerd by different amps all correct ohms and the problem is still there currently hooked up to a musical fidelity b1 amp the other amp i used was a rotel 930ax .