Daily users should expect problems charging, whether from depleted battery or damaged port, in less than a year. The warranty is nullified by average cosmetic wear such as that caused by bicycle water cages. The company's solution will be a coupon for you to spend more. The company WILL NOT supply the public with repair parts and has no service centers. This is the best sounding speaker but one of the costliest given the JBL / Harman Kardon Flip_5's now proven life expectancy. You would be better off spending more with a company that cares more about their customers as well as their impact on the earth. I've collected 4 useless plastic Flip_5's in less than as many years. The warranty is useless.