It arrived and then it died...

[jimm]

I can't believe my bad luck, my Cyrus cd player has decided it does not want to play anymore of my cd's, disc error on every single bloody disc. Gutted is an understatement, i'm still waiting to hear from the seller if he is going to be a gentlmen and refund me my money back. Fingers crossed as i don't have another £360.00 to spend. I have posted a link, if anyone knows of a way to fix the player or how i might repair it on the cheap please let me know.

https://www.youtube.com/watch?v=f-MjcsGTWHU

 

[hybridauth_Facebook_100004211376004]

That's some bad luck there.the cyrus players are well known for this (that's why I left them alone).can't see it being a cheap fix though.hope it works out with the seller,he must have known about this issue.

 

[Al ears]

Disc errors and ' no disc' messages are common to all CD players not just Cyrus. However they do not start happening as soon as they arrive in a different house. The seller must have been aware of this, it's the reason many CD players are sold after all, I strongly suggest you take it up with the seller as it is 'unfit for purpose' as it stands.

If purchased through eBay you have the dispute option to go down.

How did you pay for it?

And no, I don't know a cheap repair method if a laser cleaning disc does not solve the problem. It is generally advised, as you are probably aware, that all Cyrus products get sent back to the manufacturer and that is not going to be cheap, and one reason I don't use Cyrus kit.

 

[jimm]

He accept the return and i have sent the player back, shame as it sounded very good. He will refund me back the money via paypal, no harm done.

 

[hybridauth_Facebook_100004211376004]

Ahh.A happy ending.good.back to the drawing board again then eh?oh and disc errors are just a bit too common on cyrus players to be ignored,I done a bit of digging around as I was going to buy one,but this issue kept comming up on various forums.

 

[Al ears]

He accept the return and i have sent the player back, shame as it sounded very good. He will refund me back the money via paypal, no harm done.

Hope I am not being too forward in suggesting you wait for refund before dispatching.

 

[jimm]

It's not the end of the world just a bit annoyed that it was sold as working. I think i might try and find a better arcam or rega cdp on Ebay and give Cyrus a miss.

 

[jimm]

I sent it first as the seller has tons of positive feeback, if i get ripped off i think i will just laugh as i won't be able to anything about it. Surely not...

 

[bigboss]

No, the seller will not refund without receiving the unit back. It is important that all conversations should be done on eBay so they have a record. You're protected by eBay as well as PayPal.

 

[iceman16]

My local dealer told me they're not dealing with Cyrus anymore due to lots of units failed to work as they should.

 

[drummerman]

My local dealer told me they're not dealing with Cyrus anymore due to lots of units failed to work as they should.

🙂

Plenty still do.

I have been using the brand for years without any problems.

Having said that, there have been documented problems with their servo evolution platform, at least at the beginning.

Seeing they still use it, no doubt in updated form, I would have thought they have no more problems now than anyone else.

No love on this forum for cyrus as usual.

I won't take it personal. Oh no, I take it like a m ... well ... you know what I mean 🙂

 

[Benedict_Arnold]

My local dealer told me they're not dealing with Cyrus anymore due to lots of units failed to work as they should.

🙂

Plenty still do.

I have been using the brand for years without any problems.

Having said that, there have been documented problems with their servo evolution platform, at least at the beginning.

Seeing they still use it, no doubt in updated form, I would have thought they have no more problems now than anyone else.

No love on this forum for cyrus as usual.

I won't take it personal 🙂

I recall the same in 2009 or 2010 about the SE loading mechanisms and the electronics being quite, erm, "selective" about which CDs would and would not play if they did not 100% comply with the "red book" (??) standard or something. Cyrus had to do a quick fix and I think I recall you could send your units back to Cyrus for a free of charge fix as well.

FWIW my 2009 Cyrus CD-XTSE performed faultlessly. And like drummerman said I wouldn't take it personally or let it put you off the Cyrus brand.

Maybe someone from Cyrus themselves could chip in with seria numbers or something so people could tell which units were and were not affected, and if they were affected whether or not it's too late now to send units back for "the fix".

 

[MajorFubar]

No love on this forum for cyrus as usual.

I don't really think that's true DM, but when you can go and buy a cheap DVD player in Tesco for about £19 that plays everything you throw at it, a HiFi CD player costing £1000+ has no excuse some 33 years after they were first invented, other than maybe the odd one built at 4:59pm on a Friday, but clearly the issues ran (run?) much, much deeper than that.

As far as I can see from reading other forums and other theads about it, Cyrus never accepted there were (are?) widespread issues, they adopted a 'damage limitation' stance of telling everyone with a duff unit it was just an isolated case. That might have worked in 1976 but with the benefit of the internet and forums like this, that approach doesn't work anymore.

 

[DIB]

Fancy an Audiolab 8200CD for the same sort of money? A reputable dealer too.

.

 

[bigfish786]

I upgraded to a moon CD player a while ago, bought second, or maybe third user, for 400 quid, from the wam. Battleship build quality, no fear of anything going wrong.

Ive found using the classifieds on hifi wigwam very good. You are always buying from a hifi fan, and most of the time the stuff is much cheaper than eBay.

Just be patient, CD players are a not exactly popular any more, so bargains can be found.

 

[Frank Harvey]

I don't really think that's true DM, but when you can go and buy a cheap DVD player in Tesco for about £19 that plays everything you throw at it, a HiFi CD player costing £1000+ has no excuse some 33 years after they were first invented, other than maybe the odd one built at 4:59pm on a Friday, but clearly the issues ran (run?) much, much deeper than that.

Cyrus had some issues in their early days of making their own laser mechs, but that's long gone. As for cheap DVD players from supermarkets playing everything, that, I believe, is mainly because they don't design and build within guidelines.

 

[Al ears]

I don't really think that's true DM, but when you can go and buy a cheap DVD player in Tesco for about £19 that plays everything you throw at it, a HiFi CD player costing £1000+ has no excuse some 33 years after they were first invented, other than maybe the odd one built at 4:59pm on a Friday, but clearly the issues ran (run?) much, much deeper than that.

Cyrus had some issues in their early days of making their own laser mechs, but that's long gone. As for cheap DVD players from supermarkets playing everything, that, I believe, is mainly because they don't design and build within guidelines.

Which would tend to make a mockery of the guidelines. 🙂

 

[MajorFubar]

As for cheap DVD players from supermarkets playing everything, that, I believe, is mainly because they don't design and build within guidelines. 

Sadly the customer isn't consoled by the fact that the reason his new Aston Martin DB9 won't drive on most of his local roads is because the tarmac wasn't laid to spec, when he can see his neighbour's Austin Maxi will go just about anywhere.

 

[Al ears]

As for cheap DVD players from supermarkets playing everything, that, I believe, is mainly because they don't design and build within guidelines.

Sadly the customer isn't consoled by the fact that the reason his new Aston Martin DB9 won't drive on most of his local roads is because the tarmac wasn't laid to spec, when he can see his neighbour's Austin Maxi will go just about anywhere.

Quite so. I like car analogies. 🙂

 

[matthewpiano]

My experience is that, in general the more expensive CD players aren't worth the price difference. At the more expensive end (to me), I've owned Arcam CD17, Roksan Kandy K2, Rega Apollo, Rega Apollo-R, and Denon DCD1500ae. The Denon was certainly the best of those and the only one I would buy again. The rest, I wouldn't swap the Denon DCD720ae for. At it's widely available price of £170 it combines a reliable transport, good overall build, and excellent sound. The only slight negative is that the transport can be slightly noisy if the CD player is on a glass shelf, but a rubber mat to isolate it sorts that out cheaply and effectively. I've also heard plenty of transport noise from more expensive machines.

 

[Al ears]

My experience is that, in general the more expensive CD players aren't worth the price difference. At the more expensive end (to me), I've owned Arcam CD17, Roksan Kandy K2, Rega Apollo, Rega Apollo-R, and Denon DCD1500ae. The Denon was certainly the best of those and the only one I would buy again. The rest, I wouldn't swap the Denon DCD720ae for. At it's widely available price of £170 it combines a reliable transport, good overall build, and excellent sound. The only slight negative is that the transport can be slightly noisy if the CD player is on a glass shelf, but a rubber mat to isolate it sorts that out cheaply and effectively. I've also heard plenty of transport noise from more expensive machines.

I concur. You can slap it in a nice case and add a nice expensive dac but ultimately it comes down to the quality of the laser mechanism itself.

 

[Frank Harvey]

As for cheap DVD players from supermarkets playing everything, that, I believe, is mainly because they don't design and build within guidelines.

Sadly the customer isn't consoled by the fact that the reason his new Aston Martin DB9 won't drive on most of his local roads is because the tarmac wasn't laid to spec, when he can see his neighbour's Austin Maxi will go just about anywhere.

Most small companies like staying the right side of the law.

 

[plastic penguin]

My experience is that, in general the more expensive CD players aren't worth the price difference. At the more expensive end (to me), I've owned Arcam CD17, Roksan Kandy K2, Rega Apollo, Rega Apollo-R, and Denon DCD1500ae. The Denon was certainly the best of those and the only one I would buy again. The rest, I wouldn't swap the Denon DCD720ae for. At it's widely available price of £170 it combines a reliable transport, good overall build, and excellent sound. The only slight negative is that the transport can be slightly noisy if the CD player is on a glass shelf, but a rubber mat to isolate it sorts that out cheaply and effectively. I've also heard plenty of transport noise from more expensive machines.

My experience has been the opposite: The Rotel RCD 975 and Arcam CD73T were very good devices, although the the drawers could sound a little noisy.

In most areas the Nain CD5i, which has the quirky manual drawer, and the more traditional Electrocompaniet is noticeably better in terms of SQ and operation. The only downside to the Electro is the commands are a bit dimwitted. In terms of reliability and consistancy, the more expensive machines are better.

Much the same as the Exposure CD2010S and Arcam 192. The budget machines are impressive but I wouldn't go back to one now.

 

[Macspur]

My experience is that, in general the more expensive CD players aren't worth the price difference. At the more expensive end (to me), I've owned Arcam CD17, Roksan Kandy K2, Rega Apollo, Rega Apollo-R, and Denon DCD1500ae. The Denon was certainly the best of those and the only one I would buy again. The rest, I wouldn't swap the Denon DCD720ae for. At it's widely available price of £170 it combines a reliable transport, good overall build, and excellent sound. The only slight negative is that the transport can be slightly noisy if the CD player is on a glass shelf, but a rubber mat to isolate it sorts that out cheaply and effectively. I've also heard plenty of transport noise from more expensive machines.

My experience has been the opposite: The Rotel RCD 975 and Arcam CD73T were very good devices, although the the drawers could sound a little noisy.

In most areas the Nain CD5i, which has the quirky manual drawer, and the more traditional Electrocompaniet is noticeably better in terms of SQ and operation. The only downside to the Electro is the commands are a bit dimwitted. In terms of reliability and consistancy, the more expensive machines are better.

Much the same as the Exposure CD2010S and Arcam 192. The budget machines are impressive but I wouldn't go back to one now.

Agreed.

What's wrong with the Electro's commands PP?

Mac

www.macsmusic.blogbubble.net

 

[plastic penguin]

My experience is that, in general the more expensive CD players aren't worth the price difference. At the more expensive end (to me), I've owned Arcam CD17, Roksan Kandy K2, Rega Apollo, Rega Apollo-R, and Denon DCD1500ae. The Denon was certainly the best of those and the only one I would buy again. The rest, I wouldn't swap the Denon DCD720ae for. At it's widely available price of £170 it combines a reliable transport, good overall build, and excellent sound. The only slight negative is that the transport can be slightly noisy if the CD player is on a glass shelf, but a rubber mat to isolate it sorts that out cheaply and effectively. I've also heard plenty of transport noise from more expensive machines.

My experience has been the opposite: The Rotel RCD 975 and Arcam CD73T were very good devices, although the the drawers could sound a little noisy.

In most areas the Nain CD5i, which has the quirky manual drawer, and the more traditional Electrocompaniet is noticeably better in terms of SQ and operation. The only downside to the Electro is the commands are a bit dimwitted. In terms of reliability and consistancy, the more expensive machines are better.

Much the same as the Exposure CD2010S and Arcam 192. The budget machines are impressive but I wouldn't go back to one now.

Agreed.

What's wrong with the Electro's commands PP?

Mac

www.macsmusic.blogbubble.net

Nothing major. When you press 'open' or 'close' it doesn't straight away. On my Arcam it was immediate, but on the Electro you have hold down the button for a second or two. It sort of thinks about it for a couple of seconds.