mykspence said:
Sizzers said:
No, it's humming.
I'm writing to Rega over the weekend citing this post amongst other things. This just shouldn't be happening with a £500 amp. It doesn't spoil the SQ but it is annoying that I have to keep remembering to switch it off and I have only had it for less than a day!
Hi Sizzers, any outcome on this? I'm about to buy one after a dem and although the demo unit was quiet, these stories have me a little converned.
Cheers
I wrote to Rega last Monday detailing the problem and pointing them to this post here, and this is a copy of the relevant part of their initial reply:The e mail quoted on the What HiFi Forum unfortunately is taken completely out of context. Any amplifier employing a torroidal transformer, by definition, is occasionally prone to extraneous noise generated by the high voltages therein especially in a smaller case with higher wattage output. Essentially it is a trade off for absolute performance against physical size which is why we deliberately orientate every transformer on the production line for absolute quietest performance. In 99.9% of applications any such noise is completely inaudible but there are other factors that can make the transformer more susceptible to noise. Any variation in the quality of the incoming mains supply, either peaks or dips, can make the transformer work harder and induce noise into the circuit. Also other domestic appliances such as fridges, freezers, boilers, washing machines etc that employ switches can corrupt the mains supply. Computers that employ sophisticated mains filters that reject polluted mains then return them to the mains supply also contribute. I can assure you that there is no design fault within the Brio R amplifier, a fact bourne out by the thousands of satisfied users worldwide. It may just be that in a very few applications with poor mains, very efficient speakers used as very near field monitors that the miniscule levels of background noise are apparent. Certainly anybody who comments about hearing "noise" through the tweeter is just hearing ambient noise from an amplifier design that does not employ any suppression on the output devices. The 50hz quoted being in the bass frequencies and out of the range of many smaller speakers.It is a little curious, though, that the only mention of this problem is on these forums here as I've not come across it anywhere else. Anyway, following this I disconnected all appliances (including boiler etc) and switched off all the circuits on the main fuse box with the exception of the 1st floor sockets (my system is set-up in my bedroom), plugged the amp directly in to the socket with the just the speakers connected and the hum was still there (I also tested this in a seperate room). I then carried out exactly the same procedure on the ground floor with exactly the same results. I reported this back to Rega and he took this for an opinion elsewhere, the outcome of which is that they are sending a new amplifier to the dealer which hopefully should already be there by now (checking on this later). I would like to say that Rega have been excellent and extremely efficient throughout. I sent the letter out last Monday and their initial reply was sent at 9-00PM (!) last Tuesday evening, and just after lunchtime the following day they informed me they would be sending out a new amp so a big
I wrote to Rega last Monday detailing the problem and pointing them to this post here, and below is a copy of the relevant part of their initial reply:
The e mail quoted on the What HiFi Forum unfortunately is taken completely out of context.
Any amplifier employing a torroidal transformer, by definition, is occasionally prone to extraneous noise generated by the high voltages therein especially in a smaller case with higher wattage output. Essentially it is a trade off for absolute performance against physical size which is why we deliberately orientate every transformer on the production line for absolute quietest performance. In 99.9% of applications any such noise is completely inaudible but there are other factors that can make the transformer more susceptible to noise. Any variation in the quality of the incoming mains supply, either peaks or dips, can make the transformer work harder and induce noise into the circuit. Also other domestic appliances such as fridges, freezers, boilers, washing machines etc that employ switches can corrupt the mains supply. Computers that employ sophisticated mains filters that reject polluted mains then return them to the mains supply also contribute. I can assure you that there is no design fault within the Brio R amplifier, a fact bourne out by the thousands of satisfied users worldwide. It may just be that in a very few applications with poor mains, very efficient speakers used as very near field monitors that the miniscule levels of background noise are apparent. Certainly anybody who comments about hearing "noise" through the tweeter is just hearing ambient noise from an amplifier design that does not employ any suppression on the output devices. The 50hz quoted being in the bass frequencies and out of the range of many smaller speaker
It is a little curious, though, that the only mention that I have found of this problem is on these forums here as I've not come across it anywhere else. Anyway, following this I disconnected all the appliances (including boiler etc) and switched off all the circuits on the main fuse box with the exception of the 1st floor sockets (my system is set-up in my bedroom), plugged the amp directly in to the socket with the just the speakers connected and the hum was still there (I also tested this in a seperate room). I then carried out exactly the same procedure on the ground floor with exactly the same results. I reported this back to Rega and he took this for an opinion elsewhere, the outcome of which is that they are sending a new amplifier to the dealer which hopefully should already be there by now (checking on this later).
I would just like to say that Rega have been excellent and extremely efficient throughout. I sent the letter out last Monday and their initial reply was sent at 9-00PM (!) last Tuesday evening, and just after lunchtime the following day they informed me they would be sending out the new amp so a big "Thank You" to Rega.
So do I have to contact my seller again ? they will thing I'm crazy .
Facebook
Twitter
Instagram