Seems hard to believe. I rang Sky on the Monday afternoon and gave them the old story (true actually) Sky customer for many years with Sky HD, broadband etc. Told them my box was acting up.
I wasd told I could have a new box for £199 and a delivery charge. I said no I will cancel my subscription, OK said the girl I will put you through to our cacelation dept. I was kept on the line for 5 minutes and then gave up and hung up.
Monday night things were a bit different. I rang Sky again and spoke to a young Scots lad. I explained to him what I had said earlier in the day. Hang on Sir! I will see what I can do.
He came back and said I could have the 1Tb HD box delivered and fitted by an engineer this Saturday.!!!!!!! I asked him 3 times to confirm that this was a new Sky HD 1 tB BOX and he said it was.
So will just have to wait now till Saturday to see what happens.
I wasd told I could have a new box for £199 and a delivery charge. I said no I will cancel my subscription, OK said the girl I will put you through to our cacelation dept. I was kept on the line for 5 minutes and then gave up and hung up.
Monday night things were a bit different. I rang Sky again and spoke to a young Scots lad. I explained to him what I had said earlier in the day. Hang on Sir! I will see what I can do.
He came back and said I could have the 1Tb HD box delivered and fitted by an engineer this Saturday.!!!!!!! I asked him 3 times to confirm that this was a new Sky HD 1 tB BOX and he said it was.
So will just have to wait now till Saturday to see what happens.