Bush UT24SB (50UT24SB)

[What Hi-Fi?]

A 50-inch feature-packed TV for just £270 should be rubbish, yet somehow this Bush is anything but.

Bush UT24SB (50UT24SB) : Read more

 

[Sonicvcam]

What about reliability?
Bush don't exactly have the best reputation for long term reliability. When you do reviews and recommendations you need to mention this.

 

[podknocker]

I wouldn't buy a Bush TV at £300 as it would probably go wrong very quickly. Saying that I paid £300 for a Sony TV several years ago and that broke within a year. I then paid £325 for a Toshiba panel and that developed a weird screen fault, again within 12 months. I don't think any brand is more reliable than another, for the same price. Good panels cost more and it also costs more to drive them properly with better and more expensive chips etc. It would be interesting to know if LG OLED panels last longer in LG TVs or the same panels in Sony OLED TVs.

 

[Sonicvcam]

I wouldn't buy a Bush TV at £300 as it would probably go wrong very quickly. Saying that I paid £300 for a Sony TV several years ago and that broke within a year. I then paid £325 for a Toshiba panel and that developed a weird screen fault, again within 12 months. I don't think any brand is more reliable than another, for the same price. Good panels cost more and it also costs more to drive them properly with better and more expensive chips etc. It would be interesting to know if LG OLED panels last longer in LG TVs or the same panels in Sony OLED TVs.

 

[Sonicvcam]

You do realise that Bush and Toshiba are both made by Vestel in Turkey so they are both as unreliable as each other!! JVC and most own brands are made by them to. Panasonic's budget TVs are made by Vestel too.

Ive sold TVs for 29 years.
Over that time Sony have consistently been the most reliable. Lg and Samsung are currently about the same but behind Sony.

Unfortunately the race to make a TV as cheap had possible has reduced reliability massively. If you buy an mid to upper quality TV the reliability is pretty good then

 

[podknocker]

You do realise that Bush and Toshiba are both made by Vestel in Turkey so they are both as unreliable as each other!! JVC and most own brands are made by them to. Panasonic's budget TVs are made by Vestel too.

Ive sold TVs for 29 years.
Over that time Sony have consistently been the most reliable. Lg and Samsung are currently about the same but behind Sony.

Unfortunately the race to make a TV as cheap had possible has reduced reliability massively. If you buy an mid to upper quality TV the reliability is pretty good then

I never knew Vestel in Turkey was the place these horrid things were made. Get them made in China! I have my eyes on the Sony A90K48 and it's still £1349 on most sites. You do get what you pay for.

 

[A_l_O]

What about reliability?
Bush don't exactly have the best reputation for long term reliability. When you do reviews and recommendations you need to mention this.

How do you suggest they do that ?

Reliability is something you can only measure over a period of time and they're testing brand new sets.

Add in one set is not a statistically relevant sample - you'd need a sample rumning into the 000's to be statistically reliable.

For the money, Vestel sets are pretty good in most respects. You have to remember you won't get a similarly specced Samsung or LG unless you pay 20% more and the cheapest Sony 50" is double the price.

 

[A_l_O]

I wouldn't buy a Bush TV at £300 as it would probably go wrong very quickly. Saying that I paid £300 for a Sony TV several years ago and that broke within a year. I then paid £325 for a Toshiba panel and that developed a weird screen fault, again within 12 months. I don't think any brand is more reliable than another, for the same price. Good panels cost more and it also costs more to drive them properly with better and more expensive chips etc. It would be interesting to know if LG OLED panels last longer in LG TVs or the same panels in Sony OLED TVs.

You won't buy a Sony 50" for less than £600 at the moment - that's double the price.

 

[podknocker]

You won't buy a Sony 50" for less than £600 at the moment - that's double the price.

The only TV I'm looking at is the Sony A90K 48" at £1349 and I want it for £999 so I'm waiting.

 

[Sonicvcam]

How do you suggest they do that ?

Reliability is something you can only measure over a period of time and they're testing brand new sets.

Add in one set is not a statistically relevant sample - you'd need a sample rumning into the 000's to be statistically reliable.

For the money, Vestel sets are pretty good in most respects. You have to remember you won't get a similarly specced Samsung or LG unless you pay 20% more and the cheapest Sony 50" is double the price.

I know it's difficult to do but when you get customers who come into your shop that have had 4 bush/Toshiba/JVC/supermarket TVs in 6 years that have all gone faulty or unusable after 18 or so months it doesn't represent good value for money. We get stories like this all the time. Look at trustpilot reviews!
It makes the Samsung 50Du8000 at £419 with a 5 year warranty or the Sony 50x75 at £619 with a 5 year warranty very attractive plus the Sony is miles better. At least with both of these examples you are guaranteed for 5 years to have a TV.
Why would you buy a TV these days with only a 12 month warranty?

 

[A_l_O]

I know it's difficult to do but when you get customers who come into your shop that have had 4 bush/Toshiba/JVC/supermarket TVs in 6 years that have all gone faulty or unusable after 18 or so months it doesn't represent good value for money. We get stories like this all the time. Look at trustpilot reviews!
It makes the Samsung 50Du8000 at £419 with a 5 year warranty or the Sony 50x75 at £619 with a 5 year warranty very attractive plus the Sony is miles better. At least with both of these examples you are guaranteed for 5 years to have a TV.
Why would you buy a TV these days with only a 12 month warranty?

Ah, the apocryphal tale of one customer who had 4 sets all of which failed in under 2 years.

And you're saying these sets couldn't be repaired? Seriously? The most common failure is an LED backlight, a competent DIYer can do those - plenty of "how to" guides on line showing you how. For a "professional" it should be a 1 hour job tops.

The reality is the Vestel sets massively outsell anything else on the market by volume, yet their reliability is only slightly worse than the top brands. If you want a 5 year warranty, buy from John Lewis who sell some Toshiba sets - but bear in mind price wise they tend to be higher than Currys or Argos for the same spec set.

And if you buy a £200 TV which fails after 5 years use, chances are you'll just buy a new set.

 

[Sonicvcam]

Ah, the apocryphal tale of one customer who had 4 sets all of which failed in under 2 years.

And you're saying these sets couldn't be repaired? Seriously? The most common failure is an LED backlight, a competent DIYer can do those - plenty of "how to" guides on line showing you how. For a "professional" it should be a 1 hour job tops.

The reality is the Vestel sets massively outsell anything else on the market by volume, yet their reliability is only slightly worse than the top brands. If you want a 5 year warranty, buy from John Lewis who sell some Toshiba sets - but bear in mind price wise they tend to be higher than Currys or Argos for the same spec set.

And if you buy a £200 TV which fails after 5 years use, chances are you'll just buy a new set.

We've had multiple customers with similar woes unfortunately. We also get staff from Asda and Tesco's who won't buy their TVs due to the high failure rate!

The customers have said they couldn't get anyone to repair the TVs as they couldn't get parts for them or they cost almost as much as a new tv.

TCL tell us to bin brand new TVs that go faulty out of the box rather than send them back for repair.

 

[A_l_O]

The customers have said they couldn't get anyone to repair the TVs as they couldn't get parts for them or they cost almost as much as a new tv.

Vestel backlights are readily (and fairly inexpensively) available on line from loads of sellers.

It's more like that many repairers simply can't be bothered, especially if they can sell them a new set and blame the supermarkets / multiples for selling "cheap rubbish". I've known Vestel sets to see 10 years of service with no issue - excellent value when that happens.

Look on a well known streaming site for Allen Fleckney TV repair - he seems to do good business repairing mainly Vestel sets for sensible money, which no doubt many other "repairers" have turned their nose up at and tried to sell the punter a new set instead.

 

[Sonicvcam]

You're probably quite correct that the repair centres didn't want to fix them. But then again they didn't sell them a new TV.

But even if they did fix them the customers are still paying out for a repair which means the budget TVs are that good value for money and they probably would have been better off buying a better TV in the first place which is what I posted originally.

 

[A_l_O]

You're probably quite correct that the repair centres didn't want to fix them. But then again they didn't sell them a new TV.

But even if they did fix them the customers are still paying out for a repair which means the budget TVs are that good value for money and they probably would have been better off buying a better TV in the first place which is what I posted originally.

Put it in context, the Bush set reviewed here gets you change from £300 - you can't buy a new 50" Sony for less than £600.

Even if you got an £80 repair bill, you're still £200 better off than spending £600 on the Sony.

 

[Sonicvcam]

It depends on how many repairs you have to do over 5 years ( Sony's warranty with most dealers) plus Sony's TV will have better picture, sound, features and apps working for longer or are you not taking that into account.

We find that most customers that come in for an entry level TV upsell themselves to a better one when they compare the picture ( we have aerials on all TVs)