I am at the search of upgrading Wireless speaker ecosystem from current HEOS setup at my home. B&W Formation is one of top contender (as all sites seem to agree it has the highest sound quality) but the software limitation seems significant.
One can always hope software is fixable in the future, but that is never guaranteed and I got burned so many times with such assumption.
I hope B&W will release the enhanced (or perhaps REAL) Home app soon. Though the first iteration still seems to lack Amazon HD support and voice control compatibility.
Apart from upgrading the app to allow direct access to a range of streaming services, from the likes of Tidal, Qobuz etc, the other upgrades that the Formation Duo could benefit from are some form of basic DSP room adjustment, similar to that provided by Dynaudio and KEF; and a modification to the Formation Audio box, to allow more than one external digital source to be connected to the system, with a choice of connector types (optical, co-ax and usb).
Only having a single digital and a single analogue input on the Formation Audio, is scandalous at a price of £600.