Bose QuietComfort Earbuds II vs Sony WF-1000XM4: which are better?

[What Hi-Fi?]

Bose and Sony make some of the best ANC wireless earbuds in the business, and these are their flagship pairs. So which should you buy?

Bose QuietComfort Earbuds II vs Sony WF-1000XM4: which are better? : Read more

 

[rohit]

Using WF-1000XM4 and the battery on the left ear piece has died after one year, can't hold charge for more than 15min. Multiple people on reddit Sony forums reported same, spoke to customer care and they told they have seen multiple issues like so but they won't fix mine as warranty expired 3 weeks after one year. My Jabra 75t are running strong after 2 years. Will not recommend Sony

 

[L.C.]

Using WF-1000XM4 and the battery on the left ear piece has died after one year, can't hold charge for more than 15min. Multiple people on reddit Sony forums reported same, spoke to customer care and they told they have seen multiple issues like so but they won't fix mine as warranty expired 3 weeks after one year. My Jabra 75t are running strong after 2 years. Will not recommend Sony

I have to agree with that. Mine also had battery issues as soon as warranty expired, like many people did, and Sony wouldn't do a thing, not even paid repairment as there is no local center fixing headphones in London. So think of WF-1000XM4 as a 1-year service for 200pound, vs Bose with 2 year warranty and good out-of-warranty fix options for 280pound.

 

[Junglist724]

I have to agree with that. Mine also had battery issues as soon as warranty expired, like many people did, and Sony wouldn't do a thing, not even paid repairment as there is no local center fixing headphones in London. So think of WF-1000XM4 as a 1-year service for 200pound, vs Bose with 2 year warranty and good out-of-warranty fix options for 280pound.

Yep my battery now only lasts 10 minutes. I'm 3 months out of warranty.