Beresford TC-7520 faulty?

[admin_exported]

Hi

just got my Beresford TC-7520 DAC this morning and i'm really liking it.

However every now and then when i change track or pause or any time when the signal stops and then starts again, when playback resumes i have no sound out of the left channel.

Now it is happening that often (maybe 5 or 6 times since i set it up earlier today) and it can be remedied by turning the DAC off and on again.

I'm just wondering if anyone has experienced anything like this and has any ideas

thanks

 

[chebby]

Your first action should be to call/email Beresford for advice. Stanley Beresford is very helpful.

And no, I have never experienced channel loss on mine.

 

[6th.replicant]

chebby:Your first action should be to call/email Beresford for advice. Stanley Beresford is very helpful...
Agreed, he's a true gent.

Chebby, IIRC, do you use an iMac? If so, can you please advise?

Recently bought a Beresford TC-7510, I'm attempting(!) the following setup: iMac/iTunes > AirPort Express > TC-7510 (TOSLINK) > hifi amp (RCA inter'). However, I'm hearing now't.

Tried the TC-7510 with cans, all I hear is 'hissssss'. Assume the iMac is not connecting to the AE? But the AE is integrated into my wireless network OK - I have a green light + the iTunes right-hand corner dropbox acknowledges the AE.

Any thoughts?

Thanks.