Arcam rDAC trouble with crackling in the right chanel

[songox]

so after a few days of running in my new dac i noticed some very small crackling noise in the right chanel but it would be best noticed when a tune is fadeing out at the end or at the start when its building up so when listening normaly its hardly noticable! so after changeing some cables and diferent sources i got no where and it all leads to the unit itself! question, does anyone else had any problems like that and is there a solution to fix this or should i get my unit replaced as faulty! thanks in advance!

 

[Bodfish]

Have you been able to try it with a different amp? The problem could be downstream of the DAC. If you are certain it's the DAC just take it back and ask for a replacement.

 

[songox]

no i didnt have a chance to try it with a different amp! im using it with onkyo 608 i think even what hi fi recomended using it with this reciever in one of their issues i suppose they would have mentioned something if it wouldnt be compatable!

 

[Blackdawn]

Definitely worth trying a different amplifier and or speakers. Also worth double checking the cables.

Alternatively try a different DAC. If this eliminates the problem and you have no more crackling noises then the rDAC must be at fault.

 

[Anonymous]

I dont suppose you have a router near your rdac by any chance.

i only ask this as i had same problem with right channel interference with my cambridge audio ipod dac dock i had my router next to it and i noticed this crackling sound in the right speaker,i thought the dac had a problem and was just about to take it back to the shop when i decided to have a move around with my equipment when i noticed that when i moved the router near the ipod dock that the interference got worse so i moved it to the other end of the rack and hay presto no more interference, few no worries about having to travel 15 miles to the shop and getting the i pod dock replaced.

anyway no more waffling just a thought.

regards 80s boy

 

[songox]

just had my dac connected to my friends home cinema set up and the problem is still there! unless anyone knows if i connected it to my laptop via usb would there may be some software update?

 

[CnoEvil]

I think you've gone to enough torture.....bring it back for a replacement....or at the very least, phone Arcam. They are most helpful.

 

[shadders]

Hi,

This may seem obvious, have you tried swapping the left and right channel cables on the output of the rDAC.

If the noise now appears in the lef t channel - the right channel of the DAC is the problem.

 

[songox]

thanks everybody for the help nothing seems to help so i will have to contact the seller and see what the options are! thanks again!