Hello all,
I own an Arcam fmj a19 and I have a buzz inside the amp when in stanby mode (audible in a quiet room from 1 m). I sent back the unit to the store and they say it's dead silent (which I don't really belive). I called arcam I told them the story. They say that normally this is a problem and the unit should be replaced and they will contact the store. Called back the store in 1 week and they say that they don't have any email from arcam and they promissed me that they will contact arcam. After few months still nothing. I feel that nobody cares about my problem. Before I discuss with the legal authorities can somebody tell me if they have this issue with the unit? I would like to know if this is a design issue or a faulty unit. Thank you in advance.
I own an Arcam fmj a19 and I have a buzz inside the amp when in stanby mode (audible in a quiet room from 1 m). I sent back the unit to the store and they say it's dead silent (which I don't really belive). I called arcam I told them the story. They say that normally this is a problem and the unit should be replaced and they will contact the store. Called back the store in 1 week and they say that they don't have any email from arcam and they promissed me that they will contact arcam. After few months still nothing. I feel that nobody cares about my problem. Before I discuss with the legal authorities can somebody tell me if they have this issue with the unit? I would like to know if this is a design issue or a faulty unit. Thank you in advance.