Arcam DV79 problems

admin_exported

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Aug 10, 2019
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Hi there

I am hoping for a bit of advice. I have recently sent my Arcam DV79 for repair as it wouldn't play dvds or cds anymore. I have been told by Arcam that they can no longer get the part they need to fix it and therefore cannot repair it. A bit of a shock as I only purchased it brand new in Sept 2007!

They have offered me a DV139 as a replacement for £500 or their new BDP100 for £750, both with their usual 2 year guarentee. The cost of the repair to the DV79 would have been around £250 if they could have repaired it.

I am a little disappointed that I now need to fork out even more, especially when the original machine cost well over £1000.

Not sure what to do........anyone have similar problems or can offer any advice on what I should do?

Many thanks
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CnoEvil

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Aug 21, 2009
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What do you need the possible replacement to do ie play cds, dvds, b'ray or all three?

The answer to that, makes giving advice easier. (I have a DV79 so know how good it is.)
 

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