Recent content by The Grey Dodger

Thanks but i’m after the visualiser unit not the pre / power amp. combo

Good evening / Anybody recognise this bit of kit ? It’s at 56 seconds into the you tube video. A Visualiser of some sort It was in the What Hifi Bristol Show Room with the Quad Speakers View: https://youtu.be/axEGsgf9njY?si=VTWSCH15Maf0z2Sk

Ok I understand that logic for the company but........ there is nothing wrong with the headphones they just don't fit my ear. So this would be incredibly wasteful. I think more to the point is why would I destroy an item I would like a return on ? Bearing in mind the delay in correspondence...

Ok so eventually they get back to me and this is what they requested :tearsofjoy: I mean what the actual ...............

Just wanted to post to see if anyone else was having awful trouble with J Lab's customer service which seems to be very shaky in the UK. Getting a response can take ages and it appears they are responding from their USA department? I've requested a simple return and 5 days later I'm still...