Recent content by LB

Afternoon, Just an update on my issue, well on 1/1/2015 my 55HU8500 updated it's self to 1200.4 firmware and I can confirm that the uhd video pack still doesn't playback on my TV, the weird thing is everything else is okay ? It's Annoying, does anybody at what hi fi know what's going on ?

Afternoon, Just spoke to a lady at Samsung, she says that Samsung are aware of the issue and they are working on a fix, something to do with current firmware and software installed on the TV, interestingly she told me not to install update 1200.4 via USB and wait for a network update...

Morning, Yes, USB 3 and the correct input on the TV, even Samsung support could not get it to work, they dropped me like a hot potato, I have noticed a new firmware update for the 55HU8500 (1200.4) its USB update only, does anybody know what it is ?.

Evening, I brought the Samsung UE55HU8500 on 20/12/2014 and got a free UHD video pack which will not play, this is the second video pack, the TV has firmware 1190, I spoke to Samsung (in Egypt I believe) on 22/12 for nearly an hour which they could not figure out why it won't work, the lady on...