I agree with BigBoss - IMO an offer of £100 + an apology is fair. Because of the way this complaint has been handled the response of commitment to improve service and in particular the (very) public apology more than compensates for the losses - sometimes reparation does not need to be wholly...
I've got a Dell Inspiron, and have to say that the one aspect of Dell PCs is their superb aftercare and support. When I need to replace this it's already persuaded me to buy the same again.
Said relative is 93, and cannot remember where the receipt is - although at the time I did stress to her the importance of keeping it in a 'safe place'. I've just set her on the hunt for it, as I believe the set is less than two years old and if the papers can be found I'm not at all shy about...
The TV, which belongs to an elderly relative, just switched itself off. The power indicator light is 'On' but the TV does not switch on either via the front panel soft keys or the handset. It is just over two years old.
Query : What is likely to be the most economic alternative (assuming that...
I plan to install a 20” TV in an alcove and am looking for a soundbar that I could use with it to improve the sound from the small TV.
Ideally the width would be about 53cm, but I could stretch to 58cm if I set the soundbar back from the TV slightly. So far I have identified the Maxell SSB-1...