Recent content by AudibleFid

Hi Al, The answers to your questions are in my original post, only one unit and it was refunded in Feb. That is about as specific as I can get publicly. The OP is anonymous and we cannot divulge sensitive information of any of our customers, directly or indirectly by stabbing in the dark...

Dear all, A few days have passed since this thread was last active, so I would like to bring this to a pleasing resolve. We are yet to hear from the OP, however, this does not mean it is "case closed" in my book. It is of greater concern to me that there is potentially a dissatisfied customer...

Dear All, This is Mark from Audible Fidelity. Firstly, I would like to thank all those who have participated in this thread...there is some very useful consumer information here. I have checked our internal system and can see only one HEOS return since launch...so I may assume this is one and...